Sentry Management - Annandale, VA
posted 5 months ago
Sentry Management is seeking an experienced Community Association Manager (Portfolio) to join our team in Annandale, VA. As a leader in full-service community association management, we pride ourselves on nurturing communities that residents are proud to call home. The Portfolio Manager will play a crucial role in overseeing the associations they manage, ensuring that the needs of the Board of Directors and the community are met with exemplary customer service. This position requires a proactive approach to managing relationships with various stakeholders, including vendors and the Sentry Home Office, to achieve company goals and enhance property values. In this role, the Portfolio Manager will be responsible for sustaining maximum client satisfaction by addressing the specific needs of each assigned Board and Community. This includes attending, preparing for, and participating in annual and general meetings, managing vendor proposals and contracts, and overseeing risk management and insurance matters. The Portfolio Manager will also coordinate the efforts of employees such as janitorial and maintenance staff, ensuring that all operational aspects of the community are running smoothly. Additionally, the Portfolio Manager will handle financial responsibilities, including collecting invoices, coding them for payment, and following up on monthly assessments due. Acting as a liaison between association boards and legal counsel, the manager will prepare reports and financial summaries for the boards, ensuring transparency and effective communication. The onboarding and exit processes for associations will also fall under the Portfolio Manager's purview, making this a multifaceted and dynamic role.