Unclassified - Sparks, NV

posted 4 months ago

Full-time - Mid Level
Sparks, NV

About the position

As the Community Manager at New Earth Residential, you will play a pivotal role in the management and operation of the property, ensuring that it is well-maintained, staffed, and profitable. This position is not just about overseeing the day-to-day activities; it involves engaging with residents, managing leases, and analyzing market competition. You will be the face of the community, responsible for creating a welcoming environment for both current and prospective residents. Your responsibilities will include greeting new residents, approving leases, and ensuring that the property meets the highest standards of quality and service. In this role, you will support and assist in all aspects of community operations while reporting to the Regional Manager or District Manager. You will be expected to work a typical schedule of five days a week, averaging 40 hours, but flexibility is required based on community needs, which may include weekends and after-hours emergency services. The physical demands of the job are light, with occasional lifting of up to 25 pounds and the need to perform tasks such as climbing stairs, stooping, kneeling, and reaching. Your role will also involve significant interaction with the community, including managing social media presence, conducting regular inspections of the property, and ensuring that all community associates are motivated and performing their duties effectively. You will be responsible for financial performance, overseeing revenue collection, handling delinquent accounts, and assisting in budget preparation. Additionally, you will champion community engagement initiatives through the Urban Village Program, which focuses on building community, enhancing environments, and fostering leadership among residents.

Responsibilities

  • Support and assist all aspects of community operations under the direction of the Regional Manager/District Manager.
  • Greet prospects and residents with exceptional customer service.
  • Supervise all community associates and ensure effective team performance.
  • Post updates on social media platforms at least three times per week.
  • Conduct regular inspections of the apartment community to ensure quality standards are met.
  • Oversee collection of revenue and manage delinquent accounts.
  • Assist in budget preparation and financial performance analysis.
  • Engage with residents to promote community participation and excitement about events.
  • Collaborate with vendors and potential partners to support community needs.
  • Educate residents about the Urban Village Program and encourage their involvement.

Requirements

  • A minimum of two years of experience as an on-site Community Manager in multi-family property management.
  • Strong leasing and marketing background with superior customer service skills.
  • Proficiency in Microsoft Outlook, Excel, and Word.
  • Ability to manage community budgeting and financial performance.
  • Strong verbal and written communication skills, with the ability to work well with onsite staff, customers, and vendors.
  • Bilingual candidates are encouraged to apply.

Nice-to-haves

  • Experience with community engagement programs or initiatives.
  • Knowledge of property management software.
  • Experience in social media marketing and community outreach.

Benefits

  • Dental insurance
  • Vision insurance
  • Life insurance
  • Discounted rent program
  • Monthly and quarterly bonuses
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