Community Manager + Sales & Leasing

$80,000 - $90,000/Yr

Cambio Property Management - Kalamazoo, MI

Full-time - Mid Level

Kalamazoo, MI

About the position

Cambio Communities is one of the nation's fastest growing owner/operators of Manufactured Housing Communities (MHCs). Formed in 2020 and headquartered in Michigan, Cambio was founded by a group of manufactured housing industry veterans who wanted to make a difference in the way manufactured housing communities are operated and create a world-class experience for our residents. Our mission is to provide an exceptional living experience at an affordable price for the many individuals and families that call our community's home. To provide our team members with a challenging and rewarding career that empowers them to learn and grow as part of a team. We're a people first organization and here's how you'd fit in at Cambio: The Community Manager + Sales & Leasing is responsible for the overall operations and sales at the community with a strong focus on customer service and retention, ensuring alignment with the company's goals and objectives and representing the company's core values. The Cambio Core Values are what drives the heart and soul of our organization. They aren't just words. They're our way of life. We use them to model the way we conduct business, interact with our residents, vendors, community and internally with our teammates. You should be: Service-Oriented: Service is our passion. The ‘Do What's Right' Type: Integrity is not negotiable. Accountable: We are ALL accountable. A firm-believer in empowerment: Empowerment through action. Team-Player: Teamwork makes the dream work. The Gritty Type: We have fun working hard and playing hard.

Responsibilities

• Manage the day-to-day operations of the community including customer service, resident relations, vendor relations, rent collections, and the community staff.
• Manage and increase occupancy through home sales, home leasing, site leasing, and actively marketing the community.
• Analyze and prepare monthly, annual, and long-term budgets.
• Meet or exceed all approved revenue, expense, sales, and leasing budgets.
• Complete monthly Profit and Loss variance reports.
• Manage all third-party vendors.
• Develop marketing strategies based on the local market and competition.
• Manage all aspects of the home rental program.
• Maintain the physical appearance and infrastructure of the community in accordance with company standards.
• Comply with local regulations.
• Communicate with homeowners and HOA's.
• Accurate reporting of occupancy, sales, etc.
• Sales and Occupancy forecasting.
• Enforce rules and policy for residents and team members.
• Attend virtual online meetings via Microsoft Teams and appear on screen with colleagues.
• Position may require flexible hours, nights, and weekends as needed.
• Position requires working one scheduled evening per week and one scheduled Saturday per month, and other non-business hours as customer traffic dictates.
• Position may require temporary or permanent reassignment of work location as directed by Regional Manager or Senior Vice President.

Requirements

• High school diploma or general education degree (GED).
• Five + years property management experience as a property manager.
• Experience creating and analyzing budgets, P&L's, and financial reports.
• Marketing, sales, and leasing experience.
• Strong management and operational skills including customer service; public relations; performance management.
• Ability to be available to resident and community needs after hours.
• Must be willing to live on-site in company provided housing.
• Excellent communication skills including writing and verbal.
• Excellent computer literacy in MS Office suite of products and software applications including Yardi, Rent Manager, Back Office, and Manage America.
• Must maintain a valid driver license and clean driving record.
• Must have reliable transportation to work.
• Must maintain an active and working personal mobile phone.
• A growth mindset; always testing and learning.
• Willingness and ability to present self in a neat, clean, and professional manner always throughout the workday and/or whenever present at the community.

Benefits

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Vision insurance