Cambridge Management - West Palm Beach, FL

posted 11 days ago

Full-time - Mid Level
West Palm Beach, FL
251-500 employees
Real Estate

About the position

The Community Manager is responsible for overseeing the daily operations of a multi-family community, ensuring excellent customer service, maximizing cash flow, and maintaining compliance with relevant regulations. This role involves managing financial performance, coordinating leasing activities, and fostering a positive environment for both residents and team members under the supervision of the Regional Manager.

Responsibilities

  • Oversee all financial performance of the property and work towards achieving budgeted NOI.
  • Ensure all OneSite data is correct by monitoring input and report functions, accuracy and timely preparation of leasing activities, A/R cash receipts, A/P Invoices, statements of disposition, monthly closing procedures, and late fees.
  • Recommend and oversee all capital improvements, deferred maintenance, and upgrade programs.
  • Serve as property representative in court proceedings under direction of legal counsel, understanding all property legal issues affecting residency, storage, abandonment, bankruptcy, fair housing, and unlawful detainer/eviction actions.
  • Support the leasing team by leasing apartments, responding to telephone inquiries, qualifying applicants, show apartments, ensuring all move-in paperwork is accurately prepared.
  • Maintain on-going, in-depth knowledge of associated market, market rents and demographics to give a competitive edge.
  • Monitor compliance with Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards.
  • Recruit and select team members by understanding and adhering to CMI's selection process policies, procedures, and core values.
  • Provide recommendations for compensation adjustments, promotions, and terminations.
  • Administer disciplinary action and terminations, after consulting Regional Manager and Human Resources.

Requirements

  • Certified Property Manager
  • Certified Apartment Manager
  • Management LIHTC
  • Customer service experience
  • Knowledge of Fair Housing regulations
  • Mid-level experience in Microsoft Office
  • High school diploma or GED
  • Valid Driver's License
  • Supervising experience
  • Financial statement preparation skills
  • Experience with OneSite software
  • Bachelor's degree preferred
  • Computer skills
  • Budgeting experience
  • 1 year of leadership experience
  • Strong communication skills
  • Knowledge of property management
  • Understanding of landlord-tenant law

Nice-to-haves

  • Property Management Certification (ARM, CAM, etc.)
  • Experience in managing LIHTC and HUD multi-family properties
  • 3+ years of property management experience
  • One-year supervisory experience

Benefits

  • AD&D insurance
  • Paid holidays
  • Disability insurance
  • Health insurance
  • Dental insurance
  • Paid time off
  • Employee assistance program
  • Vision insurance
  • 401(k) matching
  • Life insurance
  • Paid sick time
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