Community Manager

$50,000 - $55,000/Yr

Aspire Residential - Fort Worth, TX

Full-time - Mid Level

Fort Worth, TX

About the position

The Community Manager is responsible for overseeing the operations of a residential community, ensuring exceptional customer service and effective property management. This full-time role requires strong organizational skills and a background in property management, with a focus on team leadership and community maintenance.

Responsibilities

• Screen, hire, orient, and train new personnel using successful techniques and company directives.
• Support staff to encourage teamwork and lead by example in creating a harmonious environment.
• Handle all administrative processes involving personnel in a timely manner, including performance evaluations and salary reviews.
• Determine transitions and promotions for on-site personnel.
• File reports regarding any work-related injuries.
• Maintain accurate records of all community transactions and submit them on time, including rent rolls and delinquency reports.
• Prepare annual budgets and income projections accurately and timely.
• Ensure timely collection, posting, and depositing of rents and late fees/check charges.
• Review, code, and approve invoices for payments and make daily bank deposits.
• Maximize property occupancy through effective marketing strategies.
• Oversee the consistency and effectiveness of leasing associates' use of policies and procedures.
• Ensure compliance with federal, state, and local leasing practices.
• Prepare, process, and sign all leases and related forms or supervise others in doing so.
• Collect rents and handle delinquent accounts or supervise others in doing so.
• Pursue lease renewals aggressively and send notices prior to expiration.
• Supervise leasing employees to ensure good closing techniques.
• Handle evictions and landlord liens as necessary.
• Maintain resident files, including move-in sheets and security dispositions.
• Ensure residents have a clean, safe, and well-maintained community.
• Handle maintenance requests promptly and notify residents of delays if parts must be ordered.
• Maintain common areas and ensure availability of make-ready vacant units.
• Oversee risk management and emergency procedures, and inspect the property regularly.
• Maintain key control coding for all units and areas and handle emergencies as they arise.
• Monitor parking lot for unauthorized vehicles and review weekly reports for accuracy.
• Supervise outside contractors working on the property and prepare for inspections as directed by the Regional Community Supervisor.
• Report any violations of company policy by employees to the Regional Community Supervisor and develop community policies.

Requirements

• Minimum of 3+ years of property management experience, with at least 1 year in a Community Manager role.
• Proficiency in property management software, preferably Entrata.
• Ability to apply logical thinking to define problems and initiate appropriate actions.
• Achieve Fair Housing certification prior to interacting with prospects or residents.
• Competence in personal computer skills, including Microsoft Office Suite and community software applications.
• Knowledge of OSHA laws and regulations.
• Ability to work evenings and weekends as needed.
• Present a neat, clean, and professional appearance at all times.
• Comply with expectations outlined in the Employee Handbook.
• Successfully pass a drug test.

Nice-to-haves

• College degree preferred.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance