Community Manager

Rich Smith Develoment - Springdale, AR

Full-time - Mid Level

Springdale, AR

Heavy and Civil Engineering Construction

About the position

The Stone Ridge at Springdale is seeking a dedicated and experienced Community Manager to lead our thriving apartment community in Springdale, AR. If you're a results-driven professional with a passion for property management and delivering exceptional customer service, we invite you to join our growing team! As a Community Manager, you will oversee the day-to-day operations of the property, managing maintenance staff, vendors, and leasing strategies to achieve the property's goals and objectives.

Responsibilities

• Market and lease apartments in full compliance with fair housing laws.
• Pre-lease units and maintain a working waitlist of prospective residents.
• Provide exceptional customer service to residents and build lasting connections.
• Collect and deposit rent, late fees, and deposits using OneSite software.
• Screen and qualify prospective residents.
• Oversee unit turnover, renovations, and ensure units are ready for occupancy.
• Manage property expenditures within budget and report strategies to the Regional Director.
• Bid and negotiate service contracts, procure supplies, and supervise maintenance staff.
• Maintain organized records, including leases, communications, and work orders.
• Address resident requests, complaints, and enforce community rules promptly and professionally.
• All other duties as assigned.

Requirements

• Minimum of two years of multi-family property management experience and one year of management experience with a proven track record in leasing and renewals.
• LIHTC experience preferred.
• Proficiency in Microsoft Office and property management software (OneSite experience preferred).
• Strong problem-solving, multi-tasking, and organizational skills.
• Empathetic and professional demeanor with the ability to enforce community policies effectively.
• Excellent written and verbal communication skills.

Benefits

• Paid time off
• Health, dental, and vision insurance
• Healthcare spending or reimbursement accounts (HSA/FSA)
• Retirement benefits (401K)
• Paid holidays
• Medical benefits starting the 1st of the month following 30 days!