Community Manager

$46,000 - $52,000/Yr

Haley Residential - Amarillo, TX

Full-time - Mid Level

Amarillo, TX

About the position

The Community Manager at Haley Residential is responsible for effectively managing and coordinating people, activities, and available resources to achieve community objectives. This role encompasses a wide range of responsibilities, including overseeing marketing and leasing functions, resident relations, maintenance of physical assets, financial reporting, and management of property staff. The Community Manager plays a crucial role in ensuring that the community operates smoothly and meets its financial and operational goals. In terms of marketing and leasing, the Community Manager will oversee all functions related to showing units, screening and selecting qualified residents, preparing advertising and marketing programs, surveying competition, and ensuring compliance with rental applications and leases. This includes responding to resident inquiries, complaints, and concerns, managing collections, and maintaining complaint logs for move-ins and move-outs. The role also involves maintaining the physical asset of the community, which includes scheduling maintenance work, inspecting completed work, regularly reviewing the grounds, and making recommendations for physical repairs, replacements, and improvements. Financial responsibilities include preparing budgets, monitoring variances, approving invoices, managing inventory of equipment and supplies, and overseeing payroll. Additionally, the Community Manager will oversee all property staff, which includes hiring, terminations, performance management, orientations, and motivation. The position requires a high level of communication skills, both written and verbal, and the ability to handle multiple priorities effectively. On-time and consistent attendance is essential for this role, as is having a valid driver's license and a working vehicle for business use.

Responsibilities

• Oversee all marketing and leasing functions for the community, including showing units and screening residents.
• Prepare advertising and marketing programs and survey competition.
• Manage resident relations, including responding to inquiries and complaints.
• Oversee collections and maintain complaint logs for move-ins and move-outs.
• Schedule and inspect maintenance work and review grounds regularly.
• Make recommendations for physical repairs, replacements, and improvements.
• Prepare financial reports, budgets, and monitor variances.
• Approve invoices and manage inventory of equipment and supplies.
• Oversee property staff, including hiring, terminations, and performance management.

Requirements

• Three years of prior experience in property management or a related field.
• Experience in handling financial aspects of property management.
• Bachelor's degree in business or a related field, or equivalent work experience.
• High level communication skills, both written and verbal.
• Ability to handle multiple priorities effectively.
• Valid driver's license and working vehicle for business use.

Nice-to-haves

• Continuing education or certification in the property management field preferred.