Community Manager

$84,000 - $89,000/Yr

Grady Management Co. - Laurel, MD

Full-time - Mid Level

Laurel, MD

Real Estate

About the position

Grady Management, Inc. is seeking a Community Manager for the Evolution at Towne Centre apartments in Laurel, MD. This role involves overseeing day-to-day operations, ensuring resident satisfaction, and managing staff while maintaining high standards of property management. The position offers competitive pay and a comprehensive benefits package, along with opportunities for bonuses based on performance.

Responsibilities

• Manage resident relations and ensure high levels of customer satisfaction.
• Control rent loss and oversee rent collections.
• Coordinate service requests and ensure timely responses.
• Supervise staff and manage employee relations, scheduling, and staffing.
• Implement and administer policies, procedures, and programs for effective property management.
• Maintain high standards of curb appeal and property presentation.

Requirements

• 3+ years of experience in multi-family community management.
• Certified Occupancy Specialist certification.
• Experience with enterprise systems such as RealPage and Yardi.
• Strong communication skills with management and ownership.
• Experience in managing teams and employee relations.
• Proficient in MS Office and accounting knowledge.
• Working knowledge of Fair Housing rules and regulations.

Nice-to-haves

• Exceptional customer service skills.
• Strong organizational skills with the ability to multi-task and prioritize.
• Attention to detail and high standards for property appearance.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance