Community Manager

$55,000 - $65,000/Yr

Carlisle Residential Properties - Morrisville, NC

posted 4 months ago

Full-time - Mid Level
Morrisville, NC

About the position

The Community Manager at Carlisle Residential Properties is a pivotal role responsible for leading and directing all phases of community operations at Huntington Apartments in Morrisville, NC. This position encompasses a wide range of responsibilities, including personnel functions, leasing, overseeing community maintenance, and monitoring market conditions. The Community Manager will work closely with the Regional Manager to ensure timely reporting of all financial and leasing metrics, as well as the management of the annual budget. This role is essential in maintaining the operational efficiency and overall success of the community. In this supervisory position, the Community Manager will be tasked with hiring, training, evaluating, and providing performance feedback and coaching to all on-site employees. The role requires a proactive approach to ensure the completion of various daily, weekly, and monthly reports in a timely and accurate manner. The Community Manager will oversee and participate in all aspects of leasing and marketing vacant and upcoming apartments, ensuring that the community is presented in the best possible light to prospective residents. Additionally, the Community Manager will assist residents by answering phone calls and responding to emails, as well as guiding the team through all necessary leasing tasks, from application workflows to finalizing and explaining lease paperwork. The role also involves collecting rent, filing court papers as necessary, completing move-out accounting, and preparing accounts for collections as needed. Regular inspections of property common areas, models, and vacant units are required to maintain high standards of community appearance and functionality. The Community Manager will also be responsible for organizing, planning, and participating in resident and community social events, fostering a sense of community among residents. Timely processing of all invoices and obtaining bids for services and capital projects are also key responsibilities, along with developing positive relationships with vendor partners and managing the renovation program. Additional duties may be assigned as needed, making this a dynamic and engaging role within the organization.

Responsibilities

  • Perform duties associated with a supervisory position such as hiring, training, evaluating, and providing performance feedback and coaching of all on-site employees.
  • Ensure completion of various daily, weekly, and monthly reports in a timely and accurate manner.
  • Oversee and participate in all aspects of leasing and marketing vacant and upcoming apartments.
  • Assist residents, answer the telephone, and respond to emails.
  • Assist team with all necessary leasing tasks from the application workflows to finalizing and explaining lease paperwork.
  • Collect rent, file court papers as necessary, complete move-out accounting, and prepare accounts for collections as needed.
  • Inspect property common areas, models, and vacant units on a regular basis.
  • Complete community inspection reports as requested.
  • Ensure make-ready apartments are ready for new residents.
  • Assist with organizing, planning, and participating in resident and community social events.
  • Process the payment of all invoices in a timely manner.
  • Assist in obtaining bids for services and capital projects and develop positive relationships with vendor partners.
  • Manage renovation program.
  • Perform additional duties as assigned.

Requirements

  • A high school diploma or equivalent is required.
  • A minimum of two years of residential management experience, including supervisory responsibility, is required.
  • Yardi experience is desired.
  • Excellent communication, organizational, and leadership skills are necessary for success in this role.
  • Computer literacy and strong working knowledge of property management software and other necessary programs are required.
  • Valid driver's license and reliable transportation are required.
  • Must demonstrate the ability to provide exceptional customer service.

Benefits

  • Health insurance
  • Dental insurance
  • 401(k)
  • 401(k) matching
  • Flexible spending account
  • Paid time off
  • Employee assistance program
  • Vision insurance
  • Life insurance
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