Community Manager

$70,000 - $85,000/Yr

Bell Partners - Longmont, CO

Full-time - Mid Level

Longmont, CO

1,001-5,000 employees

Real Estate

About the position

The Community Manager at Bell Partners plays a pivotal role in leading and directing all operations within the community. This position is essential for ensuring that the community not only meets but exceeds the expectations of residents and adheres to the high standards set by Bell Partners. The Community Manager is tasked with hiring, training, and continuously motivating community staff members to provide exceptional service, thereby maintaining a high level of resident satisfaction. This role requires a strong partnership with the Regional Manager to ensure timely reporting of all financial and leasing metrics, including forecasting and budget management. In this role, the Community Manager will lead, direct, and control all facets of the community to ensure quality services and a high degree of customer satisfaction. This includes working within budgetary guidelines and ensuring that property performance is maximized. The Community Manager will conduct regular inspections of the property, ensuring that it is show-ready and that all apartments are prepared for new residents. Additionally, the Community Manager will be responsible for conducting tours for visitors, including prospects and corporate guests, showcasing the community's amenities and apartments. The position also involves conducting daily meetings with leasing and maintenance staff, ensuring that strategic drivers are communicated and achieved. The Community Manager will evaluate unit prices in accordance with market trends and budget goals, obtain bids for contract services, and oversee routine capital projects. Compliance with local, state, and federal regulations is also a critical aspect of this role, along with addressing any employee relations issues and conducting performance appraisals for staff members. Regular attendance and punctuality are essential for success in this position.

Responsibilities

• Lead, direct, and control all facets of the community to ensure quality services and high customer satisfaction.
• Recruit, hire, onboard, manage, and provide performance feedback to employees.
• Motivate associates through recognition programs, training, and team building.
• Ensure property performance is maximized by inspecting grounds and apartments.
• Conduct tours for visitors and guests to showcase amenities and apartments.
• Conduct regular performance appraisals and address employee relations issues.
• Conduct daily meetings with leasing and maintenance staff.
• Evaluate unit prices in accordance with market and budget goals.
• Obtain bids for contract services and oversee routine capital projects.
• Ensure compliance with local, state, and federal regulations.

Requirements

• BA/BS in business, sales, or related field preferred but not required; relevant experience will be considered.
• 3+ years' experience in a property management role preferred.
• Demonstrated history of successful supervisory experience.
• Ability to analyze and explain financial reports.
• Strong working knowledge of property management software and other necessary programs.
• Superior interpersonal skills with the ability to get along with diverse personalities.
• Strong time management skills and ability to multi-task.
• Ability to provide exceptional customer service.
• Clear communication skills, both orally and in writing.
• Professional image and resourcefulness.

Nice-to-haves

• Experience in a leadership role within the property management industry.
• Familiarity with local housing regulations and compliance requirements.

Benefits

• Medical, dental, and vision coverage.
• Income protection and retirement savings options.
• Incentive compensation opportunities based on performance.