Community Manager

$55,000 - $65,000/Yr

The Related Companies L.P - Dallas, TX

posted 3 months ago

Full-time - Mid Level
Dallas, TX
Real Estate

About the position

As a Community Manager, you will play a pivotal role in leading a team of dedicated property professionals, ensuring that our residential properties not only meet but exceed the expectations of our residents and stakeholders. This position is more than just a job; it is a career filled with purpose, where you will have the opportunity to make a significant impact by providing affordable housing to those who need it most. You will be the face of Related for residents, employees, and agency partners, embodying our mission to enrich lives through affordable housing. In this role, you will be responsible for setting the annual property budget in partnership with the Regional Manager and developing SMART action plans aimed at improving property revenue while minimizing controllable expenses. Your leadership will guide your team toward achieving business objectives, ensuring that the property remains compliant with all regulations and meets budgeted profitability. You will also manage resident relations, addressing requests and conflict resolution while fostering a strong sense of community among residents. Your responsibilities will include overseeing maintenance staff, managing invoice and payment processing, and collaborating with property support teams such as Compliance, HR, and Facilities to address concerns and advance business goals. You will lead consistent team communication, hosting meetings to align your team toward achieving shared objectives. Your commitment to exceptional service and teamwork will be essential as you help your team flourish through coaching and development, tracking toward both their professional goals and your own.

Responsibilities

  • Lead a team of property professionals to meet business objectives.
  • Set annual property budget in partnership with the Regional Manager.
  • Develop and execute SMART action plans to improve property revenue and minimize expenses.
  • Manage resident relations and requests, including conflict resolution.
  • Oversee maintenance staff and manage invoice and payment processing.
  • Partner with property support teams to address concerns and advance business goals.
  • Host team meetings to align the team toward business goals.

Requirements

  • At least 2-3 years of property management experience.
  • Knowledge of HUD Section 8, LIHTC, and/or other affordable housing programs.
  • Exceptional service commitment and determination to exceed expectations.
  • Ability to embrace constructive criticism and strive for improvement.
  • Strong teamwork skills and belief in the value of diverse perspectives.
  • Trustworthy and reliable in all actions.

Nice-to-haves

  • Experience in affordable housing management.
  • Familiarity with compliance requests from government agencies.

Benefits

  • 19+ days of paid time off.
  • Customizable total rewards package including medical, vision, and dental options.
  • 401(k), FSA & HSA, employer-paid life and AD&D insurance.
  • Paid leave and disability programs.
  • Mental health resources including counseling.
  • Fertility benefits including surrogacy and adoption assistance.
  • Paid time off to volunteer and matching charitable donations.
  • Learning and training programs; tuition and certification reimbursement.
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