Community Manager

Cardinal Group International - Las Cruces, NM

Full-time

Las Cruces, NM

Waste Management and Remediation Services

About the position

The Community Manager is responsible for protecting, maintaining, and enhancing the value of the community while maximizing the living experience for residents. This role involves directing and coordinating the community's overall operational activities to meet financial and operational goals.

Responsibilities

• Demonstrate a positive, professional, and client-oriented attitude about the company with team members, residents, clients, and the public.
• Strive for improvements in community performance to meet or exceed annual financial and operational goals.
• Direct the day-to-day activities of loss prevention, risk management, safety/security, maintenance, marketing, leasing, and ongoing facility upkeep.
• Develop working income for operating the property by managing cash flow requirements and leasing strategy.
• Analyze and produce monthly financial statements including operating variances from budget, cash management, and strategies for collection of receivables.
• Maintain complete and accurate community files and records, including finalized audits to ensure lease data has been input correctly into management software.
• Coordinate collection and documentation of all revenues following lease obligations of residents.
• Engage, contract, supervise, and approve invoices for all goods/services required to maintain the community.
• Successfully lead on-site maintenance technicians, office staff, and leasing team members.
• Manage resident relations as they pertain to coordinating requests for repairs and maintenance, understanding of rent charges, lease issues, and other resident concerns.
• Participate in Cardinal U training as required and monitor Team Member participation in Cardinal U.

Requirements

• Four (4) years' experience in property management.
• Strong working knowledge of leasing, marketing, construction, residential law, and resident relations.
• Working knowledge of property management software; Yardi is preferred.
• Working knowledge of Microsoft Office Word, Excel, and the Google platform.
• Ability to analyze a monthly financial statement and prepare detailed budgets and operating forecasts.
• Ability to note deviations from financial plan, determine causes, and provide recommendations to the company on required action plans.
• Strong written and verbal communications skills.
• Ability to understand and carry out industry-specific written and oral direction.
• Positive, innovative approach to problem solving.
• Ability to work independently as a project leader and team member.
• Ability to relate well with others even while working at a distance or remotely.
• Excellent time management and general organization skills.
• Strong client relations skills and previous supervisory experience is required.

Nice-to-haves

• Property Manager
• Community Manager
• Onsite Property Manager
• Apartment Manager
• Real Estate Manager

Benefits

• Biweekly compensation
• Bonus eligibility
• Comprehensive benefits package