Community Manager

Horizon Land Co - Hazlet, NJ

Full-time - Entry Level

Hazlet, NJ

Heavy and Civil Engineering Construction

About the position

The Community Manager is responsible for overseeing and managing the daily operations of residential properties, acting as a liaison between the company and the community of residents. This role involves addressing resident issues, ensuring compliance with park rules, and maintaining the overall quality of the community.

Responsibilities

• Collect rent payments and prepare payments for deposits.
• Process and issue lease documentation for new residents.
• Provide park rules and other community literature to new residents.
• Issue notices including Late Notices and Balance Notices.
• Prepare court documents and oversee eviction proceedings for delinquent accounts.
• Enforce rules, issue violations, and ensure timely remediation of violations.
• Complete and upload all prospect cards and information into rent software.
• Follow up with prospective clients via phone and email.
• Process tenant applications and enter prospect information into tracking system.
• Run background checks on new residents.
• Show prospective residents homes available for sale.
• Address resident issues and record resident comments.
• Keep Manager apprised of resident relations information.
• Provide feedback and recommend improvements to the assigned community.
• Act as the onsite contact for 3rd party contractors and applicants.
• Oversee maintenance functions and ensure the park is adequately maintained.

Requirements

• Proficiency in Microsoft Office Suite.
• Ability to learn and be proficient with operations system.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Familiarity with Fair Housing laws in assigned state and county.
• Excellent customer service and interpersonal skills.

Benefits

• 401(k) with matching
• Health insurance
• Life insurance
• Paid holidays
• Paid time off
• Commission and Bonus Pay