Community Manager

$52,000 - $52,000/Yr

Qrm - Costa Mesa, CA

Full-time - Mid Level

Costa Mesa, CA

Real Estate

About the position

The Community Manager at QRM Corp. is responsible for overseeing the operations of income-producing residential properties, ensuring high standards of resident service, fiscal oversight, and property maintenance. This role involves marketing apartments, managing lease administration, and maintaining a safe and well-maintained community. The Community Manager works under the supervision of the Portfolio Manager and is expected to demonstrate leadership and effective communication skills while adhering to company policies and regulations.

Responsibilities

• Market apartments by promoting rentals on the phone and in person, demonstrating apartments and community to prospective renters.
• Complete residential lease administration using the company's software & forms.
• Maintain the highest standards of resident service and relations.
• Ensure that residents are provided with a clean, safe, well-maintained community.
• Maintain and submit accurate payroll records as required by the company.
• Collect delinquent rents and notify supervisor to initiate unlawful detainer actions as appropriate.
• Ensure that maintenance requests are handled efficiently and effectively, always within 24 hours.
• Adhere to company accounting directives, including weekly and monthly reports, income accounting, expense control, and daily bank deposits.
• Coordinate maintenance and vacant apartment prep-work with maintenance supervisors or outside vendors as required.
• Perform move-in and move-out administration with attention to consistent apartment inspections.
• Supervise contractors or vendors working on the property.
• Represent QRM Corp. and the community in a professional manner.
• Prepare security deposit dispositions immediately after move-out, ensuring timely processing.
• Adhere to Fair Housing Policy, ADA, and California's Injury and Illness Prevention Policy.
• Monitor potential liability risks and follow all QRM Corp. policy directives to mitigate potential economic loss.
• Resolve resident issues at the property level without Portfolio Manager's intervention.

Requirements

• Bachelor's Degree preferred or equivalent experience.
• 2+ years' experience in community or property management for a conventional property.
• Excellent problem-solving skills and strong attention to detail.
• Proven ability to review, organize, interpret, and summarize data.
• Strong commitment to quality and customer orientation.
• Ability to work independently and in a team environment under pressure.
• Excellent communication skills, both orally and in writing.
• Strong organizational and time management skills.

Nice-to-haves

• Driver's License (Preferred)
• Ability to commute to Costa Mesa, CA 92627 (Required)
• Ability to relocate before starting work (Preferred)

Benefits

• Health savings account
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Tuition reimbursement
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k) matching
• Employee discount
• Professional development assistance
• Life insurance
• Referral program
• Retirement plan