Community Manager

Sun Communities - Firestone, CO

Full-time - Mid Level

Firestone, CO

Real Estate

About the position

The Community Manager at Sun Communities, Inc. is responsible for overseeing the day-to-day operations of a manufactured home community, ensuring high levels of customer service and operational efficiency. This role combines management and sales skills to generate revenue through leasing and sales while maintaining a positive living environment for residents. The position requires living on-site, providing a unique opportunity to engage with the community directly.

Responsibilities

• Ensure residents receive the highest levels of service consistent with Sun's Customer Service philosophy
• Handle and resolve resident/customer service issues in a timely and professional manner
• Maintain properties to ensure they look their best at all times
• Develop a marketing strategy and maintain effective advertising to attract prospective residents to the community
• Market model, pre-owned, and brokered homes for sale
• Coordinate and manage the Lease Purchase Program, including repairs, leasing, sales, refurbishments, closings, and follow-up
• Meet or exceed home sales and leasing budgets
• Manage the rent collection process, including depositing income from home sites and filing to collect on delinquent debts
• Oversee the eviction process for your community with the assistance of your RVP
• Monitor and manage monthly operating budgets and prepare monthly reports on P & L variances
• Oversee capital expenditure improvements
• Other duties and projects as assigned

Requirements

• High school diploma or GED; Bachelor's degree in Real Estate, Hospitality or Business is a plus
• Minimum of 2 years property management experience including 2 years of supervisory experience
• Prior sales and leasing experience
• General knowledge of repair and maintenance duties
• Solid negotiation skills
• Ability to thrive in a fast-paced environment
• Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law
• Computer proficiency, including the internet and Microsoft Office Suite; experience using Yardi is preferred
• Flexibility to respond to community needs during non-business hours
• Ability to live on-site within the community (housing provided)

Nice-to-haves

• Experience with Yardi software
• Background in hospitality management

Benefits

• Paid jury duty
• Paid parental leave
• AD&D insurance
• Paid holidays
• Disability insurance
• Dependent care reimbursement
• Health insurance
• Dental insurance
• Flexible spending account
• Tuition reimbursement
• Paid time off
• Paid housing
• Employee assistance program
• Vision insurance
• 401(k) matching
• Opportunities for advancement
• Prescription drug insurance
• Pet insurance