Community Manager

$77,000 - $103,000/Yr

Unclassified - Oakley, CA

Full-time - Mid Level

Oakley, CA

About the position

The Community Manager is responsible for overseeing the daily operations and management of a property, ensuring that it meets established financial and operational goals. This role involves managing team members, resources, and the overall community environment to promote resident satisfaction and retention. The Community Manager must ensure compliance with company policies, Fair Housing regulations, and other relevant laws governing multi-family housing operations. This position requires a strong focus on financial management, including budgeting, accounting, and bookkeeping tasks, to meet targeted revenues through timely collection and posting of rents and fees. In addition to financial oversight, the Community Manager is tasked with maintaining the physical aspects of the property. This includes conducting regular inspections, managing lease enforcement processes, and ensuring that maintenance requests from residents are addressed promptly. The role also involves supervising property staff in alignment with company values and practices, promoting a positive work environment, and fostering effective communication among team members. The Community Manager must stay informed about market conditions and competitors to effectively position the property within the community. The working conditions for this position include both office and outdoor environments, with potential exposure to various weather conditions. Physical demands include the ability to access all areas of the property and handle weights of up to 50 pounds with assistance. The Community Manager may also be required to travel locally for tasks such as bank deposits or training sessions. Overall, this role is crucial for ensuring the successful operation of the property and the satisfaction of its residents.

Responsibilities

• Oversees and manages the financial and operational aspects of the community by completing accounting, bookkeeping and reporting tasks.
• Manages the property budget and meets targeted revenues by ensuring rent and fees are collected and posted in a timely manner.
• Uses property management application (YARDI) to keep updated records.
• Processes invoices from vendors, contractors, and service providers.
• Stays informed about current market conditions and competitors in the area.
• Promotes resident satisfaction and retention by addressing complaints, questions, and requests in a timely and courteous manner.
• Oversees the lease enforcement process.
• Conducts regular property inspections and ensures that the physical aspects of the property meet established standards.
• Supervises property staff in accordance with Company policies, values, and business practices.
• Ensures the property's maintenance team members respond to and complete resident service requests in a timely manner.
• Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary.

Requirements

• 5 years of experience in property management (preferred).
• Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents.
• Proficiency in word processing, spreadsheet, web-based and database management programs.
• Strong proficiency in using property management software (preferably YARDI).
• Demonstrated mathematical skills necessary for financial records and budgets.
• Management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage team members.

Nice-to-haves

• Experience in sales and marketing within property management.
• Knowledge of Fair Housing regulations and compliance.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• 401(k) matching
• Flexible spending account
• Paid time off
• Employee assistance program
• Vision insurance
• Life insurance
• Referral program