Community Manager

$39,520 - $39,520/Yr

Envolve Client Services Group - El Paso, TX

Full-time - Mid Level

El Paso, TX

About the position

Envolve Client Services Group is seeking a dedicated Community Manager to oversee the Paisano Greene Apartments in El Paso, TX. The Community Manager plays a crucial role in ensuring the overall performance of the property, which includes managing and directing the on-site staff, leading leasing and marketing activities, conducting market analysis, fostering resident relations, and preparing and managing property budgets. This position is vital to maintaining high resident satisfaction and ensuring the property operates efficiently and profitably. The Community Manager will be accountable for all aspects of the day-to-day operations of the assigned property. This includes ensuring that all physical aspects of the property are fully functional and well-maintained at all times. The role requires frequent interaction with residents, proactively responding to their needs, and focusing on relationship development and resident retention. The Community Manager will also be responsible for achieving the highest possible net operating income through effective cost control measures and developing yearly operating and capital budget plans. In addition, the Community Manager must monitor and enforce resident lease obligations, maintain strict adherence to State and Federal Fair Housing Laws, and communicate effectively with site staff members to ensure compliance with all personnel policies and procedures. The position also involves providing direction and oversight to property maintenance staff, ensuring that units are in market-ready condition, promoting safe work practices, and performing regular inspections of the managed property. The Community Manager will also be tasked with bidding, negotiating, and managing vendor service contracts and one-time projects, as well as training and mentoring office staff in sales and marketing efforts.

Responsibilities

• Manage and direct the on-site staff of the assigned property.
• Lead leasing and marketing activities to attract residents.
• Conduct market analysis to inform property management decisions.
• Foster positive resident relations and ensure resident satisfaction.
• Prepare and manage property budgets, including operating and capital budgets.
• Monitor and enforce resident lease obligations and compliance with Fair Housing Laws.
• Oversee property maintenance staff and ensure units are market-ready.
• Perform regular inspections of the property to maintain standards.
• Bid, negotiate, and manage vendor service contracts and projects.
• Train and mentor office staff in sales and marketing strategies.
• Responsible for rental collection and posting invoices.

Requirements

• Minimum 3 years of Community Manager or Assistant Manager experience or equivalent management experience.
• Strong financial management skills, including budgeting, forecasting, and cost control.
• Proficient in Microsoft Office (Excel, Word, and Outlook).
• Ability to work effectively in a fast-paced environment and lead community staff.
• Solid multi-tasking skills and ability to meet deadlines.
• Professional communication skills with co-workers, residents, vendors, and corporate staff.
• High School diploma or equivalent; some college strongly preferred.
• Valid Driver's License required.

Nice-to-haves

• Experience with YARDI software (1-2 years preferred).
• Certification as a Professional Occupancy Accredited Resident Manager (preferred).

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan with employer match
• Short-term disability
• Long-term disability
• Life/AD&D insurance
• Paid Time Off
• 11 paid holidays
• Employee Assistance Program
• Career advancement opportunities
• Training and Development programs