Community Manager

Bell Partners - Charleston, SC

Full-time - Mid Level

Charleston, SC

1,001-5,000 employees

Real Estate

About the position

As a Community Manager at Bell Partners, you will lead and direct all community operations to ensure quality services and a high degree of customer satisfaction. This role involves motivating and managing community staff, overseeing property performance, and ensuring resident satisfaction while contributing to a diverse and inclusive work environment.

Responsibilities

• Lead and direct all community operations to ensure quality services and high customer satisfaction.
• Motivate associates through recognition programs, training, and team building.
• Ensure the team meets BAL strategic drivers and train staff on proper leasing techniques and resident service.
• Maximize property performance by inspecting apartments and walking the grounds.
• Conduct regular performance appraisals and address employee relations or associate concerns.
• Maintain complete and accurate associate files and a high level of associate satisfaction, measured by periodic surveys.
• Conduct weekly meetings with leasing and maintenance staff.
• Develop and administer community budget, evaluating unit prices in accordance with market and budget goals.
• Develop an annual marketing plan and conduct monthly marketing reviews.
• Obtain bids for all contract services and oversee routine capital projects, coordinating with Construction Services as necessary.
• Hold responsibility for 35% of leasing activities.

Requirements

• BA/BS in business, sales, or related field, or relevant experience.
• Successful supervisory experience.
• 3+ years' experience in a property management role preferred.
• Strong marketing skills required.
• Advanced mathematical skills and ability to analyze and explain financial reports.
• Strong working knowledge of MS Office Suite including MS Excel.
• Superior interpersonal skills and the ability to provide exceptional customer service.
• Strong time management skills and the ability to multi-task required.
• Knowledge of Yardi Voyager, or other similar programs preferred.

Nice-to-haves

• Demonstration of Bell Core Values.

Benefits

• Opportunities for career growth
• Total rewards benefits package
• Cell phone allowance
• Family health insurance
• 401(k) match
• Vacation
• Personal Days
• Sick time
• Customized training programs
• Associate referral bonus plan
• Diverse, equitable, and inclusive work environment
• A culture that empowers you to make a difference.