Community Manager

$45,000 - $45,000/Yr

Alamo Management Group - Houston, TX

Full-time - Entry Level

Remote - Houston, TX

Professional, Scientific, and Technical Services

About the position

The Community Manager is responsible for overseeing a portfolio of 2500-3000 homes, focusing on customer service, vendor management, project management, and conflict resolution. This role requires effective communication with the Board of Directors (BOD) of each community, ensuring that community rules and regulations are enforced, and managing the financial aspects of the homeowners association (HOA). The position emphasizes a strong customer service orientation and aims to create a positive experience for residents and vendors alike.

Responsibilities

• Effectively manage a portfolio between 2500-3000 homes.
• Work directly with the BOD of each community, advising on decisions and best practices.
• Attend BOD meetings and implement decisions and processes.
• Manage all vendors within each community and ensure contractual obligations are met.
• Design and prepare Request for Proposals.
• Perform regular site inspections and draft community records.
• Update portals and handle monthly newsletters and Eblasts for the communities.
• Prepare meeting notices, agendas, and presentations for BOD meetings and draft meeting minutes.
• Draft and enforce community rules and regulations to maintain property values.
• Ensure general maintenance and upkeep of common areas in the community.
• Conduct bi-weekly community site inspections and assign violations to homeowners.

Requirements

• High school diploma or GED required.
• 3 years of customer service experience required.
• Valid Driver's License required.
• Preferred: 2 years of HOA property management experience.
• Preferred: Certification in M100 or CMCA.
• Preferred: Bachelor's Degree in Business or Management.
• Preferred: Real Estate License.

Nice-to-haves

• Experience in property management (1 year preferred).
• Professional experience in community management or maintenance.
• Professional experience with vendor management.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance