Community Manager

Continental Properties Company Incorporated - Kissimmee, FL

Full-time - Mid Level

Kissimmee, FL

Real Estate

About the position

Continental Properties is seeking an experienced Community Manager to oversee the Springs at Tapestry residential apartment community located in Kissimmee, FL. This full-time position is crucial for ensuring the successful operations of the community, delivering an exceptional living experience for residents, and fostering a positive work environment for the team. The Community Manager will be responsible for managing the operating income and expense budgets, leading all business functions including sales, marketing, and customer service, and overseeing the overall performance of the community. This role requires a strong leader who can hire, develop, and motivate a team while maintaining high levels of engagement and growth. The Community Manager will report directly to the Regional Director or Vice President. In this role, you will have the opportunity to earn a competitive compensation package, which includes additional earnings through leasing and resident renewal incentive programs, as well as a lucrative quarterly CNOI bonus. The position demands excellent communication skills and a dedication to customer service, along with the ability to work a non-traditional schedule that may include evenings, weekends, and holidays. The physical demands of the job include remaining at a desk for up to 8 hours, walking the community in various weather conditions, and climbing stairs in select units. You will also be required to use a computer, telephone, and other office equipment to perform your duties effectively.

Responsibilities

• Develop and manage the operating income/expense budgets
• Lead and direct all business functions, sales, marketing, and customer service for the community
• Hire, develop, and motivate your team, fostering high levels of engagement and continued growth and development
• Oversee the overall performance of the community and the well-being of residents

Requirements

• 3 plus years of residential community management experience required
• Experience leading, developing, and managing teams
• Experience creating and managing budgets/increasing a community's NOI
• Excellent communication skills and an unmatched dedication to customer service
• Experience in Onesite, Ops Technology, YieldStar, Lead2Lease and Compliance Depot preferred
• Ability to work a non-traditional schedule including evenings, weekends, and holidays as needed
• Individuals must be able to remain at a desk for a period of up to 8 hours
• Must be able to walk the community for a period of up to 8 hours in various weather conditions
• Must have the ability to climb stairs in select units
• Ability to use a computer, telephone and other office equipment to perform duties

Nice-to-haves

• Experience in Onesite, Ops Technology, YieldStar, Lead2Lease and Compliance Depot preferred

Benefits

• Career Growth: Tools, training, and opportunities for meaningful career with long-term growth potential
• Mental Health & Wellness: Comprehensive mental health support including 8-free counseling sessions per year
• Balance: Generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months
• Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities
• Culture of Belonging: Commitment to evolving culture for a sense of belongingness
• On-Site Living: Discount on on-site apartments
• Performance Incentives: Commissions on new leases and renewals, quarterly and year-end bonuses
• Industry-Leading Benefits: Comprehensive benefits package including Medical, Dental, and Vision Plans
• Family Support: 6-weeks paid parental leave and family-forming & fertility resources