Community Manager

$75,000 - $80,000/Yr

FirstService Residential - San Francisco, CA

Part-time,Full-time - Mid Level

San Francisco, CA

10,001+ employees

Real Estate

About the position

The Community Manager at FirstService Residential is responsible for managing all aspects of community associations, acting as an advisor to boards of directors, homeowners, and vendors. This role involves responding to inquiries, managing financial statements, overseeing compliance with legal requirements, and ensuring effective communication between all parties involved. The Community Manager operates with a high degree of independence, setting their own schedule and managing multiple accounts while ensuring client satisfaction and retention.

Responsibilities

• Ensure all civil code and legal requirements are met and association remains in compliance.
• Manage Board of Directors and Community relations.
• Coordinate, attend and have oversight of all client meetings.
• Create agendas for board meetings and Board Packets in accordance with company procedures.
• Responsible for all board meeting follow-up, minutes, and correspondence.
• Conduct all walkthroughs and complete appropriate follow-up.
• Manage all deadlines and updates in Connect.
• Perform move coordination duties as assigned, including acting as the move-in coordinator onsite as needed.
• Responsible for association fiscal management including financial statement review and comprehension.
• Develop and prepare appropriate annual draft budget for board of director approval.
• Manage association accounting needs including payment of client invoices and budget monitoring.
• Manage association insurance coverage and needs ensuring adequate and consistent coverage.
• Manage litigation needs and foster team building among all members.
• Oversee and process homeowner violations and architectural applications.
• Manage special projects and author correspondence and newsletters.
• Review and approve all communications to and from association members.

Requirements

• Bachelor's degree or comparable business experience.
• Proficient in Microsoft Office Suite (PowerPoint, Word, Excel, Outlook).
• Excellent customer service and relationship building skills.
• Ability to work under tight deadlines and consistently meet deadlines.
• Strong organizational skills and time management abilities.
• Ability to read and understand financial statements and budgets.
• Effective communication skills, both oral and written.

Nice-to-haves

• CMCA certification preferred.
• General knowledge of the trades.

Benefits

• Health savings account
• Partner benefits
• Paid holidays
• Housing allowance
• Health insurance
• Dental insurance
• Flexible spending account
• Tuition reimbursement
• Vision insurance
• 401(k) matching
• Pet insurance