Community Manager

Synergy Facility Group - Metairie, LA

Full-time - Mid Level

Metairie, LA

Insurance Carriers and Related Activities

About the position

The Community Manager is responsible for the strategic vision and day-to-day operations of a community association. This role involves managing staff, overseeing financial and legal aspects, maintaining property systems, and fostering community engagement among residents. The ideal candidate thrives under pressure, enjoys interacting with diverse groups, and is committed to personal growth and making a positive impact on residents' lives.

Responsibilities

• Manage and support the association staff to meet performance goals, including onboarding and training systems.
• Oversee financial, legal, and governance aspects of the association, escalating issues as needed.
• Provide oversight of the budget and review all spending throughout the association.
• Maintain property and systems through proactive maintenance and vendor coordination.
• Negotiate with vendors and manage service agreements for optimal service delivery.
• Handle resident relations, addressing concerns and fostering community engagement.
• Prepare materials for board meetings, take notes, and follow up on action items.
• Ensure effective communication with all stakeholders, including residents and board members.
• Stay informed about local real estate trends and regulations affecting property management.

Requirements

• Detail oriented with strong communication, organizational, problem solving, and time-management skills.
• Ability to understand the vision of the association and assess operations based on data.
• Ability to meet deadlines and work in a fast-paced environment.
• Calm under pressure with excellent conflict management skills and a focus on customer service.
• Team player that can work independently to lead the team, setting goals and developing timelines.
• Experience in an operational or administrative function, with own transportation and flexibility for after-hours meetings; property management experience preferred.
• Ability to learn, implement, and teach staff technology systems.

Nice-to-haves

• Experience in property management preferred.
• Familiarity with management software and technology systems.

Benefits

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance