Community Manager

Associa - Draper, UT

Full-time

Draper, UT

10,001+ employees

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

Associa is currently seeking a Community Association Manager (CAM) to join our team in Draper, UT. In this role, you will be responsible for managing community associations and serving as the primary liaison between the Association Board of Directors and homeowners. Your ability to provide exceptional customer service and manage multiple projects will be crucial to your success. You will work closely with clients, vendors, and various departments within Associa to ensure that community needs are met effectively and efficiently. As a Community Association Manager, you will be tasked with traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and participate in community events as required by management agreements. You will also prepare annual disclosure packages, meeting notifications, and financial statement packages for homeowners, ensuring that all materials are mailed within the time frames set by state statutes or governing documents. Additionally, you will review monthly financial reports and submit management summaries to the Association Board of Directors, providing oversight and recommendations regarding major capital expenditures to maintain the community's appearance and operations. Associa prides itself on being a Great Place to Work for six consecutive years, and many of our locations have been recognized as Best and Brightest. We offer a competitive benefits package to our full-time employees, including medical, dental, and vision insurance, 401(k), disability insurance, and support for wellness and development initiatives. Join us in building the future of community for nearly five million residents worldwide, leveraging your skills to make a positive impact in the communities we serve.

Responsibilities

• Act as the primary liaison with the Association Board of Directors and homeowners as needed.
• Travel to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed.
• Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for homeowners, ensuring timely bulk mailing.
• Review monthly financial reports and ensure management summaries are submitted to the Association Board of Directors.
• Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures.

Requirements

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience in Community Management, customer service, hospitality, or a related industry.
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Strong customer service and conflict resolution skills.
• Ability to work effectively with others in person and in group settings.
• Ability to prioritize, manage time, and meet deadlines.
• Effective and professional communication skills via phone, email, and in-person.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Vision insurance