Woda Cooper Companies - Atlanta, GA
posted 5 months ago
The Community Manager at Woda Cooper Companies is responsible for overseeing the daily operations of the property, ensuring that it meets the operational goals set by management and ownership. This role requires a proactive approach to resident relations, emphasizing the importance of maintaining a positive community image and ensuring high resident retention rates. The Community Manager will engage with residents and the public, fostering a welcoming environment while managing the leasing process, which includes handling inquiries, conducting apartment showings, processing applications, and ensuring timely lease renewals. In addition to leasing responsibilities, the Community Manager will maintain the property in an attractive condition, ensuring that all aspects of the community are well-kept. This includes the timely collection of rents, maintaining accurate financial records, and managing the community's operating budget. The role also involves screening rental applicants, managing delinquency, and processing bad debt files. The Community Manager will create a customer-centered service culture, demonstrating hospitality to residents, prospects, and staff alike. The position requires the Community Manager to supervise and motivate staff, set performance goals, and assist in the hiring and development of team members. The Community Manager will also be responsible for ensuring compliance with all regulatory requirements, including maintaining resident files in accordance with SHFA commitments and other governmental regulations. Regular inspections of the property will be conducted to ensure maintenance and capital improvements are addressed promptly. The Community Manager will also participate in ongoing training and development opportunities to enhance their skills and knowledge in property management.