Unclassified - Baytown, TX
posted 3 months ago
As a Community Manager, you will be at the forefront of providing exceptional customer service and overseeing property management operations. This role requires a strong focus on customer service and interpersonal skills to effectively meet with prospective and current tenants. You will need to demonstrate good verbal communication and attention to detail to ensure that applications are accurate and that tenant issues or questions are adequately addressed. Your organizational skills and ability to multitask efficiently will be crucial in managing the various responsibilities associated with property management. In this position, you will be responsible for problem-solving to find effective solutions for a variety of potential issues that may arise. A solid understanding of rental contracts, property management, and anti-discrimination laws is essential. You will be tasked with collecting rent and other property fees from tenants and individual owners, as well as paying property expenses, including taxes, mortgages, payroll, insurance premiums, and maintenance costs. Reporting the property's financial status, occupancy, and expiring leases to property owners will also be part of your duties. You will meet potential tenants, show them the property, and assess their applications in accordance with anti-discrimination laws. Advertising vacant properties and hiring a leasing agent to find tenants as needed will be part of your responsibilities. Additionally, you will inspect properties and arrange for repairs and new materials as required. Arranging contracts for maintenance, trash removal, landscaping, security, and other ongoing services, as well as managing disputes with these service providers, will be key aspects of your role. Investigating and resolving property complaints and rental violations will also fall under your purview. With a total of 510 units to manage, your leadership and communication skills will be vital in maintaining positive tenant relationships and ensuring compliance with legal requirements.