Associa - Schaumburg, IL

posted 4 months ago

Full-time
Schaumburg, IL
10,001+ employees
Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

Associa is seeking a full-time Portfolio Property Manager for its Residential Property Management company located in Schaumburg, Illinois. The ideal candidate must hold a current Community Manager's License in the State of Illinois. This position is crucial for managing various types of residential communities, including condominiums, townhomes, and homeowner associations. The Portfolio Property Manager will be responsible for a wide range of tasks that ensure the smooth operation and management of these communities. The role involves preparing annual budgets, which includes incorporating information from reserve studies, analyzing and implementing the findings from these studies, and preparing requests for proposals from contractors. The manager will also be tasked with analyzing and evaluating bids, negotiating contracts, and working directly with contractors to monitor the quality of their work. Regular property inspections will be a key responsibility, ensuring both maintenance and property appearance are up to standard. The manager will document any violations and work with their assistant to draft necessary correspondence. In addition to these responsibilities, the Portfolio Property Manager will need to review and understand insurance requirements, develop and implement policies and procedures, and prepare management reports and updates. Attendance at Board meetings is essential, along with timely follow-up on action items. The manager will oversee administrative work performed by their assistant and maintain strong relationships with property owners, responding promptly to emails and phone calls. They will also address and resolve homeowner issues professionally and efficiently, ensuring familiarity with each Association's governing documents. The role requires a proactive approach to managing owner account histories, including marking accounts for late fees and turning over delinquent accounts to attorneys for collections. Daily review and sign-off on maintenance work orders and conversion/closing packages are also part of the job. The manager will provide regular updates to Association Board members and be on-call for after-hour emergencies. This position requires adherence to company policies and procedures, as well as the property manager guidelines set forth by Associa. The work environment is team-oriented, with each Portfolio Property Manager assigned an assistant, and support from customer service, accounting, and closing representatives.

Responsibilities

  • Management of Condominium, Townhome and Homeowner's Associations
  • Prepare annual budgets including incorporating information from reserve studies
  • Analyze, understand and implement items from the reserve studies
  • Prepare requests for proposal from contractors
  • Analyze and evaluate bids
  • Negotiate Contracts
  • Work directly with contractors to monitor quality of their work
  • Perform property inspections for both maintenance and property appearance on a weekly basis
  • Take photos of violations to provide to assistant for drafting letters
  • Review and understand insurance requirements
  • Develop and implement policies and procedures
  • Prepare management reports and updates
  • Attend Board meetings and follow-up on items after a Board meeting in a timely fashion
  • Oversee administrative work performed by assistant and perform administrative work as needed
  • Maintain strong relationship with ownership
  • Respond in a timely manner to both emails and phone calls received
  • Correspond, communicate, address and resolve homeowner issues and concerns in a professional and efficient manner
  • Review and be familiar with each Association's Declaration's, By-Laws and Rules and Regulations
  • Be familiar with a wide range of building components between high-rise/mid-rise, condominium and townhome style buildings
  • Review owner account history on a monthly basis and mark for late fees
  • Turn over delinquent accounts to attorney for collections
  • Review and sign off on maintenance work orders daily
  • Review and sign off on conversion/closing packages and other related documents after they are prepared
  • Update Association Board members on a weekly and bi-weekly basis via email
  • On-Call for after hour emergencies
  • Respect and follow the policies and procedures of our company, as well as, the property manager guidelines as set forth by our company.

Requirements

  • Must be a licensed community manager in the State of Illinois with a current Community Manager's License
  • Strong oral and written skills
  • Good phone etiquette
  • Able to work well in a fast-paced work environment
  • Proficiency with Microsoft Office (Word, Excel & Outlook)
  • Self-motivated with excellent people skills and organizational skills
  • Outgoing personality and a desire to grow with the company.

Benefits

  • Health insurance
  • 401(k)
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