Unclassified - Raleigh, NC

posted 4 months ago

Full-time - Mid Level
Raleigh, NC

About the position

Arlington Properties, a progressive and growing property management company headquartered in Birmingham, Alabama, is seeking a Community Manager for luxury apartments in Raleigh, NC. This role is designed for a self-motivated leader with high integrity and proven success in property management. The Community Manager will be responsible for the administration of business operations and overall profitability of the asset, working under the direction of the Regional Manager. This position requires a results-oriented mindset with excellent leadership, organization, critical thinking, and problem-solving abilities. The Community Manager will oversee all phases of community operations, including personnel functions, maintenance of the physical asset, budget control, capital projects, marketing and advertising, resident relations, and proactive management of occupancy and revenue in accordance with the goals of the ownership entity. The role involves hiring, training, evaluating, supervising, coaching, and counseling all on-site employees, as well as preparing and conducting performance reviews. The Community Manager will also develop and oversee leasing and retention programs to ensure occupancy goals are met, manage resident relations, and analyze community market conditions to anticipate changes that could affect profitability. In addition, the Community Manager will manage all aspects of site-level financial operations, including drafting and adhering to operating and capital budgets, approving and processing invoices, and conducting detailed reviews of financial statements. The position requires a thorough understanding of federal, state, and municipal Fair Housing and Landlord Tenant laws, as well as Arlington Properties policies and procedures. This is a full-time, salaried, exempt position that reports to the Regional Manager and supervises all property staff.

Responsibilities

  • Hires, trains, evaluates, supervises, coaches and counsels all on-site employees under the direction of the Regional Manager.
  • Prepares and conducts performance reviews and offers recommendations for bonuses and/or promotions as appropriate.
  • Conducts community staff meetings regularly and attends management meetings when scheduled.
  • Develops an integral team that effectively sells the quality and professionalism of Arlington Properties.
  • Develops, oversees and participates in leasing and retention programs in order to ensure that occupancy goals are successfully attained.
  • Effectively manages resident relations and addresses resident concerns.
  • Reviews, approves, or declines resident applications in accordance with company policies and procedures.
  • Reviews, manages and oversees execution of lease renewals.
  • Analyzes and monitors community market conditions in order to anticipate changes or trends that could affect the profitability of the community.
  • Prepares staff payroll accurately and in a timely manner; maintains an accurate record of attendance.
  • Ensures completion of various daily, weekly, monthly, and/or quarterly reporting requirements in a timely and accurate manner.
  • Reviews performance reports and makes operating recommendations to Regional Manager.
  • Manages all aspects of site-level financial operations and budget control, including drafting and adhering to operating and capital budgets, approving and processing invoices, conducting detailed reviews of financial statements, and submitting financial reports as assigned.
  • Understands, applies, and models the principles of federal, state, and municipal Fair Housing and Landlord Tenant laws as well as Arlington Properties policies and procedures.

Requirements

  • A high school diploma or equivalent is required.
  • A minimum of two years residential or commercial property management experience, including supervisory responsibilities, is required.
  • Excellent communication, organizational, and leadership skills are necessary for success in this role.
  • Prefer prior sales/leasing and/or product sales experience.
  • Marketing and budgeting experience are also preferred.
  • Computer literacy required.
  • Experience with property management and/or accounting software preferred.
  • Ability to pass preemployment screenings and possess a valid driver's license.

Nice-to-haves

  • College degree or related coursework in business, marketing or property management is preferred.
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