Expansive - Miami, FL
posted 4 months ago
The Community Manager role is responsible for the day-to-day operations of a flex-office space location. This is a full-time, onsite position that requires a proactive approach to managing client relationships and ensuring the smooth operation of the facility. The ideal candidate will have a strong background in customer service and hospitality, as well as experience in property management or related fields. The Community Manager will be the face of the location, engaging with clients and guests daily, and ensuring that their needs are met in a timely and professional manner. In this role, the Community Manager will oversee all aspects of the location's operations, including financial management, facility maintenance, and client relations. They will be responsible for maintaining the facility to Expansive standards, which includes managing the amenity kitchen, show offices, building lobby, and restrooms. The Community Manager will also work closely with property management to prioritize and resolve daily facility work orders, ensuring that the location remains a welcoming and productive environment for all clients. Additionally, the Community Manager will be tasked with optimizing revenue to meet or exceed location goals, planning and executing member-focused events, and supporting the sales team with event setup and teardown. This role requires a high level of organization, effective communication skills, and the ability to manage multiple tasks simultaneously in a fast-paced environment. The Community Manager must be able to lift up to 25lbs and traverse all areas of the location, including walking flights of stairs on a daily basis. Occasional travel may be required for remote operational support.