Community Manager

Sares Regis Operating Company, L.P. - Plano, TX

Part-time - Mid Level

Plano, TX

Construction of Buildings

About the position

Sares Regis Group of Newport Beach, California, is a privately held real estate development, investment, and management firm that focuses on commercial properties and multifamily communities in the western U.S. Since its founding in 1993, SRG has developed and acquired more than $7 billion in commercial and residential assets. The company manages a combined portfolio of approximately 25 million square feet of office and industrial space and 30,000 apartment units. We are currently seeking an experienced Community Manager for our 324-unit community, McDermott Place, located in Plano, TX. This position offers an excellent opportunity for someone looking to grow their career with a reputable company in a convenient location. As the Community Manager, you will be responsible for the overall supervision and performance of the property. Your role will include hiring, training, and developing a competent team to manage daily operations effectively. You will review daily rent recommendations and identify opportunities to maximize income, ensuring that rent collection procedures are implemented timely and that resident insurance compliance is maintained. You will also oversee the adherence to screening criteria and policies, implement resident retention procedures, and ensure that weekly reports are completed accurately and on time. In addition, you will analyze monthly performance, complete variance reports, and initiate annual budgets and forecasts. Identifying potential market challenges and educating yourself and your team about competitors will be crucial in creating effective marketing plans. You will also be responsible for ensuring that recurring contract work is bid out routinely to assure quality and best pricing, while confirming contractor insurance and compliance with policy requirements. Safety procedures, including OSHA compliance, will be a priority, and you will ensure that your team is educated on safety precautions. You will work closely with the maintenance supervisor to identify potential repairs or capital projects, ensuring that the property maintains a high curb appeal and meets corporate standards.

Responsibilities

• Responsible for hiring, training, and developing a competent team.
• Manage daily operations, including reviewing daily rent recommendations and identifying opportunities to maximize income.
• Collect rents and implement timely legal delinquent rent procedures.
• Ensure resident insurance compliance procedures are in place.
• Adhere to screening criteria and policies for residents.
• Implement resident retention procedures timely and effectively.
• Complete weekly reports accurately and on time.
• Approve invoices and ensure timely and accurate data input.
• Complete required reports timely and accurately.
• Review and analyze monthly performance and complete variance reports.
• Initiate annual budgets and forecasts.
• Identify potential market challenges and educate staff about competitors.
• Create effective marketing plans.
• Bid out recurring contract work to assure quality and best price.
• Confirm contractor insurance and compliance with policy requirements.
• Monitor quality and timeliness of contractor performance.
• Implement OSHA and other safety procedures and educate the team on safety precautions.
• Identify potential repairs or capital projects in conjunction with the maintenance supervisor.
• Ensure quality curb appeal meets corporate standards.
• Read, follow, and implement company and employee handbooks and property policy manuals.

Requirements

• Must have excellent problem-solving, interpersonal, and communication skills.
• Must have leadership and supervisory skills.
• Experience as a Community Manager of 300+ units is required.
• Excellent sales skills are necessary.
• Ability to read, analyze, and interpret general business periodicals.
• Ability to write reports and business correspondence.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and area.
• Ability to apply concepts of basic math.
• Ability to solve practical problems and deal with a variety of concrete variables.

Nice-to-haves

• Knowledge of operations software used at the property level, including Outlook, Internet software, Excel, and Word.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Rental discounts
• Bonuses
• Vacation accrual
• Sick time accrual according to law