Community Manager

Asset Living - Colorado Springs, CO

Full-time - Mid Level

Colorado Springs, CO

Real Estate

About the position

The Community Manager is responsible for overseeing the entire operations of a housing community, ensuring compliance with company policies and procedures, safety guidelines, and financial management. This role involves managing personnel, leasing, maintenance, and administration, while also focusing on resident satisfaction and community engagement.

Responsibilities

• Oversee the entire operations of a housing community under the supervision of the Regional Supervisor.
• Manage personnel, including hiring, training, and developing on-site staff.
• Achieve the highest possible net operating income through effective cost control and revenue improvement.
• Develop yearly operating budgets and forecasts.
• Monitor timely receipt and reconciliation of deposits, rent collections, and vendor invoices.
• Develop yearly marketing plans and ensure effective leasing techniques are implemented.
• Handle resident complaints and develop resident retention programs.
• Ensure all administrative and leasing reporting is accurate and submitted on time.
• Head the emergency response team for the property and manage customer service.

Requirements

• High School Diploma or Equivalent; Bachelor's degree preferred or four years of experience in the housing industry.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Basic knowledge of Fair Housing Laws and OSHA requirements.
• Ability to understand and perform all on-site software functions; basic computer skills required.

Nice-to-haves

• Experience in property management or related fields.
• Strong leadership and communication skills.

Benefits

• Opportunities for professional development and growth within the company.