Community Management Corporation
posted 5 months ago
The Community Manager is responsible for overseeing the operations of the apartment community under the supervision of the Regional Manager. This role focuses on achieving company objectives while operating within budget constraints, with the primary goals of increasing net operating income, maintaining the physical asset, providing a quality living environment for residents, and fostering a positive working relationship with all on-site team members. The Community Manager will have supervisory responsibilities, including hiring, performance counseling, conducting weekly status updates, and performing community inspections. The position requires the Community Manager to maintain high occupancy levels through effective team motivation, staying informed of market conditions, understanding competitive pricing, and monitoring lease renewals. The Community Manager will also be responsible for touring and leasing apartments, ensuring that the leasing team maintains a closing ratio of 33%, and training staff on effective closing techniques. Additionally, the Community Manager must ensure that all aspects of the leasing process are accurately managed, including incoming traffic, qualifying prospects, and preparing lease paperwork. The role involves monitoring and implementing rent increases, utility charges, and other fees, overseeing rent collection, and maintaining delinquency rates below 1%. The Community Manager will conduct regular inspections of the community to assess its condition and ensure cleanliness and maintenance. They will also respond to resident complaints, manage expenses within budget, and ensure compliance with Fair Housing regulations. The Community Manager will work closely with the Regional Manager to analyze reports and develop marketing plans to drive occupancy and revenue growth. This position requires a commitment to providing the highest level of customer service and maintaining a productive work environment for the team.