Terrace Hills Apartments - Atchison, KS
posted 3 months ago
Founded in 1923, The Yarco Companies is a full-service, multi-family real estate firm that specializes in providing Property Management Services, with a primary focus on Affordable Housing. The Community Manager position is a safety-sensitive role responsible for the overall operational and financial success of the residential property, ensuring that resident service standards are not only met but exceeded. This role requires the Community Manager to manage and develop the residential staff, fostering both personal and professional growth while ensuring high levels of employee job satisfaction. The Community Manager will need to adhere to the pre-designated office hours of the community location to ensure effective operations. Key contributions of the Community Manager include financial administration, where they will oversee leasing procedures to meet or exceed the budget established for the property. This involves achieving occupancy and rental rate goals, controlling expenses through inventory management and purchasing procedures, and ensuring accurate and timely payroll reporting. The Community Manager will also be responsible for the prompt collection of revenue, including rent, and will initiate the Unlawful Detainer process when necessary. Regular inspections of each apartment unit during check-in and check-out are essential to protect the owners' assets and ensure appropriate deductions are taken from deposits. In terms of management, recruiting, and staff development, the Community Manager will interview and screen potential on-site employees, train and motivate them by communicating the company’s philosophy, policies, and procedures. Conducting orientations for new employees and encouraging continued education will be part of their responsibilities. The Community Manager will also be tasked with evaluating staff performance, promoting teamwork, and empowering staff members to achieve common goals. The Community Manager must maintain the property in a neat, clean, and well-maintained condition, ensuring that preventative maintenance schedules are met. Daily inspections of both the exterior and interior of the community are necessary to assure curb appeal, maintenance, cleanliness, and adherence to security procedures. Customer service is a critical aspect of this role, as the Community Manager must ensure that the property meets company standards for resident satisfaction and that a responsible person is available for building emergencies at all times. Accurate preparation and processing of all leasing forms, maintenance orders, and rent collection are also required, along with availability for on-call emergencies as needed.