Community Manager

$49,920 - $54,080/Yr

Community Management Corporation

Full-time - Mid Level

Administrative and Support Services

About the position

The Community Manager is responsible for overseeing the operations of an apartment community, focusing on achieving company objectives, maintaining the physical asset, and providing a quality living environment for residents. This role involves managing on-site staff, ensuring high occupancy levels, and maintaining financial performance while fostering a positive work environment.

Responsibilities

• Manage the overall operations of the assigned apartment community under the supervision of the Regional Manager.
• Supervise on-site staff, including hiring, performance counseling, and conducting community inspections.
• Maintain high occupancy levels through effective team motivation and understanding market conditions.
• Tour and lease apartments as necessary, ensuring a 33% closing ratio for office team members.
• Train staff on closing techniques to improve leasing performance.
• Ensure accurate management of the leasing process, including incoming traffic and lease paperwork.
• Monitor and implement rent increases and utility charges on time.
• Oversee rent collection and maintain delinquency levels below 1%.
• Conduct regular inspections of the community and ensure cleanliness and maintenance of the property.
• Respond to resident complaints and ensure compliance with Fair Housing regulations.

Requirements

• High school diploma required; Bachelor's Degree in business or related field preferred.
• 3-5 years of property management experience, including responsibilities for property operations and staff supervision.
• Knowledge of industry software such as Yardi, Rent Cafe, Yield Star, and LeaseStar preferred.
• Valid California driver's license with a clean driving record.
• Proven verbal and written communication skills.

Nice-to-haves

• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) certification preferred.
• Bilingual skills preferred.

Benefits

• Competitive hourly wage of $24 - $26.
• Full-time employment with potential for career advancement.