Community Manager

$54,080 - $58,240/Yr

ConAm Management - Rowland Heights, CA

Full-time - Mid Level

Rowland Heights, CA

1,001-5,000 employees

Real Estate

About the position

As a Community Manager at NOVO Apartments in Rowland Heights, CA, you will play a pivotal role in overseeing the daily operations and management of a multi-family residential community. This full-time position requires a customer-focused mindset and the ability to lead a team effectively. You will be responsible for ensuring that the community is well-maintained, financially sound, and that residents receive exceptional service. Your leadership will be crucial in creating a welcoming environment for residents and fostering a sense of community. In this role, you will manage various aspects of the property, including financial management, budgeting, and reporting. You will also be involved in both interior and exterior renovations, ensuring that the property meets high standards of quality and aesthetics. Your communication skills will be essential as you interact with residents, staff, and vendors, addressing any concerns and ensuring that the community operates smoothly. The ideal candidate will have a minimum of 2-3 years of experience managing an apartment community, with a strong understanding of conventional properties. You will need to demonstrate professional-level leadership and customer service skills, as well as proficiency in MS Word, Excel, and Outlook. Experience with property management software such as Yardi or MRI is preferred. This position offers a competitive hourly wage, full benefits, and eligibility for a bonus program, making it an excellent opportunity for those looking to advance their careers in property management.

Responsibilities

• Oversee daily operations and management of the multi-family residential community.
• Ensure high levels of customer service and resident satisfaction.
• Manage financials, budgets, and reporting for the property.
• Coordinate and oversee interior and exterior renovations.
• Maintain effective communication with residents, staff, and vendors.
• Implement and enforce community policies and procedures.
• Conduct regular property inspections to ensure quality standards are met.
• Assist in the recruitment, training, and supervision of staff.

Requirements

• Minimum of 2-3 years of experience managing an apartment community.
• Strong knowledge of conventional properties and property management practices.
• Proficient in financial management, budgeting, and reporting.
• Excellent verbal and written communication skills.
• Experience with MS Word, Excel, and Outlook.
• Valid driver's license and proof of automobile liability insurance coverage.
• Prior knowledge or experience in interior and exterior renovation.

Nice-to-haves

• Experience with Yardi and/or MRI property management software.
• Customer service experience in a residential setting.
• Leadership experience in a team environment.

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Vision insurance