Community Office Associate

UNAVAILABLE - Salt Lake City, UT

Full-time

Salt Lake City, UT

About the position

The position involves providing data entry and office support within a legal environment, specifically focusing on entering criminal case information into a database and interacting with law enforcement personnel. The role requires effective communication and the ability to handle public inquiries while maintaining professionalism in a high-pressure setting.

Responsibilities

• Responds to public inquiries by answering telephones and assisting visitors and community members.
• Works under steady pressure with frequent interruptions and a high degree of public in-person contact or by telephone.
• Responds to visitors or witnesses who may be displeased, distressed, angry or difficult to assist.
• Properly follows internal security and safety procedures to ensure the safety of the office building, visitors, and colleagues.
• Provides general information to the public and outside agencies while maintaining confidentiality of records.
• Interacts with various criminal justice agencies and court personnel to assist visitors and callers.
• Provides information on procedures and services to employees and the public, and maintains a working inventory of office supplies and equipment.
• Distributes mail addressed to the District Attorney and routes it to the proper division or employee.
• Reviews and mails letters addressed to victims for cases being prosecuted by the District Attorney's office.
• Provides administrative support to attorneys and other employees expecting visitors or evidence acceptance related to cases.
• Prepares and distributes office and court documents and enters case information into multiple databases.
• Reviews documents received from other agencies, victims, or witnesses and enters them into the database.

Requirements

• One (1) year experience performing general office support or clerical duties in a professional office setting such as a government office, clinic, or legal office.
• Experience with a Prosecutor Information Management System (PIMS) or an Offender Management System (OMS) is preferred.
• Ability to pass an initial criminal background check and maintain compliance with Bureau of Criminal Information (BCI) requirements.

Nice-to-haves

• Experience with prosecution or law enforcement case management software.