Community Office Associate

Salt Lake County - Salt Lake City, UT

Full-time - Entry Level

Salt Lake City, UT

Executive, Legislative, and Other General Government Support

About the position

The Community Office Associate position in Salt Lake County involves providing essential data entry and office support within a legal environment. The role focuses on entering criminal case information into databases, interacting with law enforcement personnel, and assisting the public with inquiries. This entry-level position requires effective communication skills and the ability to manage multiple tasks under pressure while maintaining confidentiality and professionalism.

Responsibilities

• Provide data entry and office/program support.
• Enter criminal case information into the database as part of the file creation process.
• Respond to public inquiries by answering telephones and assisting visitors and community members.
• Route calls to the appropriate division, assigned attorney, or employee.
• Maintain a cooperative, professional, and appropriate attitude in the workplace under pressure.
• Follow internal security and safety procedures to ensure the safety of the office building, visitors, and colleagues.
• Provide general information to the public and outside agencies while maintaining confidentiality of records.
• Interact with various criminal justice agencies and court personnel to assist visitors and callers.
• Monitor and maintain a working inventory of office supplies and equipment.
• Distribute mail addressed to the District Attorney and route it to the proper division or employee.
• Review and mail letters addressed to victims for cases being prosecuted by the District Attorney's office.
• Provide administrative support to attorneys and other employees regarding visitors, witnesses, or evidence acceptance.
• Prepare and distribute office and court documents and enter case information into multiple databases.
• Review documents received from other agencies, victims, or witnesses and enter them into the database.

Requirements

• One (1) year experience performing general office support or clerical duties in a professional office setting such as a government office, clinic, or legal office.
• Experience with a Prosecutor Information Management System (PIMS) or an Offender Management System (OMS) is preferred.
• Ability to pass an initial criminal background check and meet Bureau of Criminal Information (BCI) requirements.

Nice-to-haves

• Experience with prosecution/law enforcement case management software.