Community Outreach Manager

$100,000 - $100,000/Yr

Colorado Physician Partners Pllc - Denver, CO

Full-time - Senior

Denver, CO

Ambulatory Health Care Services

About the position

We're committed to bringing passion and customer focus to the business. The Community Outreach Manager is responsible for managing a regional team of Community Outreach Specialists while building local community relationships and engaging Medicare seniors to create organic patient growth in the local communities. The Community Outreach Representative will work very closely with local community partners and clinics to ensure seniors have access to value-based preventive primary care. The Community Outreach Manager will report to the Vice President of Marketing and Communications. In this role, you will deliver and coordinate educational presentations to existing and prospective patients, creating and maintaining working relationships with referral sources. You will attend lead-generating events in the community and at our clinics, engaging potential members through phone, text, and email. Managing and reporting on leads through CRM or other systems will be a key responsibility, along with health plan partner collaboration and coordination. You will develop and maintain local broker relationships and coordinate with marketing to promote events. Conducting prospective patient tours in partnership with operations and developing relationships with other community partners, such as non-profits, to acquire new patients will be essential. Collaboration with the operations and clinic staff to coordinate services/events for prospective patients, as well as working with the broker and local health plan community to increase awareness and patient enrollment, will be part of your daily activities. Additionally, you will collaborate with marketing to engage in social media and content development, working in a hybrid model that includes 50% field and home office work. Your ultimate goal will be to convert prospective patients to enrolled/active patients with booked visits and assigned primary care providers (PCP).

Responsibilities

• Manage a regional team of Community Outreach Specialists.
• Build local community relationships and engage Medicare seniors.
• Deliver and coordinate educational presentations to existing and prospective patients.
• Create and maintain working relationships with referral sources.
• Attend lead generating events in the community and at clinics.
• Engage potential members through phone, text, and email.
• Manage and report on leads through CRM or other systems.
• Collaborate and coordinate with health plan partners.
• Develop and maintain local broker relationships.
• Coordinate with marketing to promote events.
• Conduct prospective patient tours in partnership with operations.
• Develop relationships with community partners, such as non-profits, to acquire new patients.
• Collaborate with operations and clinic staff to coordinate services/events for prospective patients.
• Work with brokers and local health plan community to increase awareness and patient enrollment.
• Engage in social media and content development with marketing.

Requirements

• Bachelor's degree in business, sales, marketing or equivalent work experience.
• At least five years of management experience.
• At least four years of experience working in the healthcare sector.
• At least two years with Medicare, Value-Based Care is a plus.
• Bilingual is a must.
• Experience working in a quota-based compensation model.
• Experience with PowerPoint and presentation skills.
• Experience with reporting and tracking through Excel.
• Excellent written and verbal communication skills.

Benefits

• Base Salary: $100K, plus incentives