Community Outreach Specialist, EPHS (Per Diem, As Needed)

$54,080 - $54,080/Yr

New Century Software - San Jose, CA

Part-time - Entry Level

San Jose, CA

Publishing Industries

About the position

The Community Outreach Specialist at Catholic Charities of Santa Clara County (CCSCC) plays a vital role in supporting the Emergency Programs and Housing Services (EPHS) department. This position focuses on community outreach, food distribution, and providing essential information and resources to individuals and families in need. The specialist will engage with the community to build relationships and ensure access to vital resources, contributing to the overall mission of fostering a resilient community.

Responsibilities

• Assist with all logistics and operations for large-scale food distribution sites around the county.
• Provide information and resources to the community that are culturally, linguistically, and developmentally appropriate for the region being served.
• Assist with setup, distribution of information to the public, and clean up at community events.
• Clearly and accurately provide information to the general public regarding Disaster Preparedness or other EPHS information at various community events.
• Communicate effectively with program staff, management, clients, and volunteers.
• Engage in team building activities.
• Drive a company vehicle and ensure adequate upkeep.
• Complete other activities needed to meet the goals of the position and the Division.
• Complete other duties as assigned.

Requirements

• A minimum of a high school degree or GED certification.
• Strong communication skills and the ability to communicate effectively with clients from different cultural and socioeconomic backgrounds.
• A high energy, optimistic attitude that encourages and motivates clients living in stressful, high pressure situations.
• A proven commitment to continuous quality improvement, including an openness to constructive feedback.
• Basic computer skills (e.g. keyboarding, Microsoft Office Suite, Email), as well as learning new technology tools quickly.
• Experience working with vulnerable populations such as individuals with low and fixed income, underserved Santa Clara County residents, including but not limited to seniors, students, and transition age youth.
• Excellent multicultural experience and ability to work well with a diverse population.
• Flexible, proactive, adaptable and able to work in a fast-paced, changing environment.
• Highly developed interpersonal skills, enabling the candidate to work collaboratively with diverse audiences and de-escalate tense situations.

Nice-to-haves

• Bilingual or multilingual skills preferred but not required.