Community Outreach Specialist (Volunteer Coordinator) Part-time

Sourcewise • Santa Clara, CA

395d • $47,840 - $49,920 • Remote

About The Position

The Community Outreach Specialist (Volunteer Coordinator) is a part-time, temporary role focused on planning and coordinating intergenerational activities that support older adults experiencing social isolation and loneliness, particularly in the wake of the COVID-19 pandemic. The position involves working with youth and adult volunteers to enhance community engagement and improve the lives of older adults, caregivers, and individuals with disabilities. The ideal candidate will possess strong organizational and communication skills, a passion for community service, and the ability to work both independently and as part of a team.

Requirements

• Associate degree or higher
• Proficient in Microsoft 365, Excel, Word, MS Teams, and PowerPoint
• Experience working with volunteers (1 year)
• Customer service experience
• Valid CA Driver's License

Nice To Haves

• Fast learner
• Positive attitude
• Office administrative experience
• Demonstrated capacity to work efficiently in a multi-cultural context and experience working in ethnically and racially diverse communities
• Database experience
• Experience working with older adults
• Experience with volunteer coordination
• Bilingual preferred

Responsibilities

• Spearhead volunteer education, outreach, and recruitment to community and corporate groups, follow-up with leads, coordinate and host trainings.
• Coordinate volunteer projects and engagement activities.
• Track volunteer onboarding and exit process.
• Collect, input, and report volunteer program data in the database.
• Provide excellent customer service.
• Maintain a calendar for volunteer projects, trainings, and reconcile volunteer timesheets.
• Update the volunteer operations manual as needed.
• Administer evaluation tools for volunteers and prepare, disseminate, and analyze results of volunteer feedback survey.
• Recognize and thank volunteers.
• Collect volunteer success stories and photos and videos for organization's marketing and publications, such as our newsletter, website, social media pages, and more.
• Work in collaboration with Community Outreach Specialist II to meet volunteer program needs.
• Assist with planning and execution of volunteer events.
• Plan, track, coordinate, and manage all volunteer outreach and education efforts.
• Responsible for reporting/tracking outreach, volunteer data, and activities on a monthly, quarterly, and annual basis.
• Screen, onboard, train, and support volunteers.
• Solve problems by seeking out and considering data, ideas, and your own experience.
• Innovate new ideas that add value to the volunteer program and to Sourcewise in general.
• Track project performance to analyze the successes and challenges of short-term and long-term project goals; evaluate performance; and develop processes to enhance project outcomes.

Benefits

• Sick leave

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Nursing and Residential Care Facilities
• Education Level: Associate degree