Community Page Manager (Library Assistant I)

$44,368 - $59,156/Yr

Fairfax County - Fairfax, VA

Full-time - Entry Level

Fairfax, VA

Executive, Legislative, and Other General Government Support

About the position

The Community Page Manager (Library Assistant I) is responsible for managing and supervising the page department of a community library. This role involves serving as the person-in-charge as needed, responding to library customer needs, resolving issues, and performing essential circulation and support duties. The position also includes participation in the branch management team and may involve outreach and other library programs.

Responsibilities

• Manages and supervises the page department of a community library.
• Serves as person-in-charge as needed.
• Responds to the needs of library customers and resolves customer issues.
• Performs all essential circulation and support duties.
• Interviews, selects, trains, and evaluates the performance of subordinates and volunteers.
• Communicates circulation policies and procedures.
• Resolves non-routine circulation problems and clients' account issues, referring as appropriate.
• Prepares daily and biweekly page schedules, ensuring efficient branch coverage.
• Serves as volunteer coordinator.
• May assist with outreach and other library programs.

Requirements

• High school graduation or possession of a GED issued by a state department of education.
• Two years of full-time experience or equivalent part-time library or customer service experience.
• Ability to establish and maintain good working relationships with others.
• Ability to exercise tact, good judgment, and initiative.
• Knowledge of library policies and procedures.
• Ability to work independently within established policies, procedures, and guidelines.
• Ability to evaluate procedures and recommend improvements.
• Ability to analyze problems and recommend solutions.
• Ability to supervise and coordinate the work of others.
• Ability to effectively train others.
• Knowledge of word processing and computer applications.

Nice-to-haves

• One or more years of experience working or volunteering in a library.
• One or more years of experience supervising and training staff.
• Detail-oriented with excellent verbal and written communication skills.
• Experience working in a team-based environment.

Benefits

• Dental insurance