Community Partner / Business Development Manager

$56,000 - $70,000/Yr

Right at Home East Bay - Pleasanton, CA

Full-time - Mid Level

Pleasanton, CA

About the position

The Community Partner / Business Development Manager at Right at Home East Bay is responsible for fostering relationships within the community to promote the company's in-home care services. This role involves increasing care hours, developing referral sources, and ensuring client satisfaction through effective communication and support. The position requires a proactive approach to community engagement and sales activities, with a focus on improving the quality of life for clients and their families.

Responsibilities

• Create a positive identity for the company through community promotions and personal visits.
• Increase care hours and develop a profitable referral source pipeline.
• Conduct client intakes and consultations, developing and managing client care plans.
• Nurture partnerships with clients and families by fostering relationships with referral networks.
• Participate in community outreach events and represent the company at local events.
• Maintain all sales activity in the Customer Relationship Manager database.
• Communicate effectively with team members and referral sources to keep them informed.
• Generate new solutions to problems and suggest innovative improvements to current processes.
• Respond to leads immediately and offer solutions to the needs of callers.
• Conduct client and family consultations to understand their care needs.

Requirements

• Minimum two years of community partnership and business development experience.
• Bachelor's Degree in Business, Communications, or a related field.
• Technology and computer savvy with strong organizational skills.
• Knowledge of common medical terminology.
• Proficiency in English, both written and spoken.
• Valid driver's license and insured automobile.

Nice-to-haves

• Experience in negotiation and sales.
• Familiarity with the home care industry.

Benefits

• Health insurance
• Paid orientation
• Paid sick time
• Paid training
• Continuous learning opportunities
• Professional development opportunities
• Company laptop
• Vibrant office culture and supportive team