Community Recovery Manager Hurricane Helen NC and TN Long Term Recovery

American Red Cross - Boone, NC

Full-time - Mid Level

Hybrid - Boone, NC

Social Assistance

About the position

The Community Recovery Manager for the Hurricane Helene NC & TN Long-Term Recovery Program is responsible for leading recovery efforts in the aftermath of Hurricane Helene, focusing on community engagement and collaboration with various organizations to support affected populations. This role involves working closely with local communities, managing recovery volunteers, and ensuring that Red Cross services reach vulnerable and underserved communities. The position is term-limited, expected to last through January 2027, and requires frequent travel within the designated geographic area in Western North Carolina.

Responsibilities

• Ensure the American Red Cross is engaged with all Long-Term Recovery Groups post-disaster within a defined territory and participate in LTRG meetings.
• Liaise with voluntary, faith-based, and community-based organizations for post-disaster recovery planning within a defined territory.
• Ensure that community efforts and Red Cross services reach all affected populations, especially vulnerable and underserved communities.
• Act as a subject matter expert to Community Disaster Program Managers and Specialists on issues relevant to meeting client needs.
• Support provision of assistance to individuals and households with remaining unmet needs and qualifying barriers to recovery.
• Liaise with NHQ Long-Term Recovery partners to ensure consistency in service delivery across the American Red Cross.
• Build and manage a team of community recovery volunteers to execute community engagement strategy in designated area.

Requirements

• Bachelor's degree required.
• Minimum 5 years of related experience or equivalent combination of education and related experience required.
• Proven track record of collaboration, facilitation, problem solving, strategic management, and partnership management.
• Ability for data analysis, planning, technical writing, public speaking, project management, data entry and management, organizational development and process improvement.
• Analytical, customer oriented, flexible, organized, and able to operate with a strategic focus.

Nice-to-haves

• Experience in disaster recovery or humanitarian work.
• Familiarity with community engagement strategies and volunteer management.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on FLSA status and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with 5% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition