Community Recovery Manager Hurricane Helen NC and TN Long Term Recovery

American Red Cross

Full-time - Mid Level

Hybrid

Social Assistance

About the position

The Community Recovery Manager for Hurricane Helene NC and TN Long-Term Recovery Program is responsible for leading recovery efforts in the aftermath of Hurricane Helene, focusing on community engagement and support for affected populations. This role involves collaboration with various organizations and stakeholders to ensure effective recovery planning and service delivery, particularly for vulnerable communities. The position is term-limited, expected to last until January 2027, and requires frequent travel within the designated counties in North Carolina.

Responsibilities

• Ensure the American Red Cross is engaged with all Long-Term Recovery Groups post-disaster within a defined territory and participate in LTRG meetings.
• Liaise with voluntary, faith-based, and community-based organizations for post-disaster recovery planning.
• Ensure that community efforts and Red Cross services reach all affected populations, especially vulnerable and underserved communities.
• Act as a subject matter expert to Community Disaster Program Managers and Specialists on client needs and response activities.
• Support disaster case management planning with multi-agency partners.
• Assist individuals and households with unmet needs and barriers to recovery.
• Liaise with NHQ Long-Term Recovery partners to ensure consistency in service delivery.
• Build and manage a team of community recovery volunteers to execute community engagement strategy.

Requirements

• Bachelor's degree required.
• Minimum 5 years of related experience or equivalent combination of education and related experience required.
• Proven track record of collaboration, facilitation, problem solving, strategic management, and partnership management.
• Ability for data analysis, planning, technical writing, public speaking, project management, data entry and management, organizational development and process improvement.
• Analytical, customer-oriented, flexible, organized, and able to operate with a solutions-oriented and strategic focus.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on FLSA status and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with 5% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition