Community Recovery Manager, Hurricane Helene & Milton Long-Term Recovery Operation

American Red Cross - Greenville, SC

Full-time - Mid Level

Hybrid - Greenville, SC

Social Assistance

About the position

The Community Recovery Manager (CRM) at the American Red Cross plays a crucial role in the Hurricane Helene and Milton Long-Term Recovery Operation, focusing on providing recovery programming and services to communities affected by disasters. This position is responsible for engaging with Long-Term Recovery Groups, collaborating with various organizations, and ensuring that recovery efforts reach vulnerable populations. The CRM will work closely with regional and chapter employees and volunteers to build local capacity for disaster recovery, making a direct impact on the lives of individuals and communities in need.

Responsibilities

• Ensure the American Red Cross is engaged with all Long-Term Recovery Groups post-disaster within a defined territory and participate in LTRG meetings.
• Liaise with voluntary, faith-based, and community-based organizations for post-disaster recovery planning within a defined territory.
• Ensure that community efforts and Red Cross services reach all affected populations, especially vulnerable and underserved communities.
• Act as a subject matter expert to Community Disaster Program Managers and Specialists on issues relevant to meeting client needs.
• Support provision of assistance to individuals and households with remaining unmet needs and qualifying barriers to recovery.
• Liaise with NHQ Long-Term Recovery partners to ensure consistency in service delivery across the American Red Cross.
• Build and manage a team of community recovery volunteers to execute community engagement strategy in designated area.

Requirements

• Bachelor's degree required.
• Minimum 5 years of related experience or equivalent combination of education and related experience required.
• Minimum of 6 months to 1 year of supervisory experience preferred.
• Experience building and supporting a volunteer workforce preferable.
• Excellent interpersonal, verbal and written communication skills.
• Demonstrated ability in creating presentations and developing training modules.
• Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements.

Nice-to-haves

• Experience in disaster recovery or humanitarian work.
• Familiarity with federal, state, and local employment laws.
• Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint, and Outlook.

Benefits

• Medical, Dental, & Vision Plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO + Holidays
• 401K with up to 5% Match
• Paid Family Leave
• Employee Assistance Programs
• Disability and Insurance: Short + Long Term
• Service Awards and Recognition