Community Relations Manager

About the position

The Community Relations Manager at Johns Hopkins University is responsible for engaging the Latino community to promote equitable access to healthcare and improve health outcomes. This role involves managing public and private partnerships, civic engagement, and community-based grants, while also planning and executing signature events for the Office of Government, Community & Economic Partnerships. The position requires outreach efforts focused on the Johns Hopkins Hospital and Johns Hopkins Bayview Medical Center catchment areas, and may involve evening and weekend hours.

Responsibilities

• Represents the Johns Hopkins Institutions to internal and external stakeholders.
• Attends community organization meetings and participates in community events, actively engaging community residents and organization members as a representative of Johns Hopkins.
• Provides summaries of community meetings within 48 hours to their supervisor.
• Attends an average of 1-2 community meetings and/or events per week as a representative of Johns Hopkins Institutions.
• Builds new and strengthen existing relationships with community and faith-based organizations.
• Coordinates the Office’s Latino engagement in Baltimore City, focusing on the Johns Hopkins Hospital and Johns Hopkins Bayview Medical Center catchment areas.
• Supports efforts to enhance Latino family and patient relations at Johns Hopkins Hospital and Johns Hopkins Bayview Medical Center.
• Partners with community-based organizations serving the Latino community in alignment with Johns Hopkins University and Health System outreach.
• Identifies key issues affecting the Latino community and engages the Government Affairs Team and other GCE colleagues in identifying necessary resources and solutions.
• Ensures outreach to and inclusion of Latino organizations in Johns Hopkins University and Health System community grant and sponsorship opportunities.
• Collaborates and coordinates with Johns Hopkins University and Health System leadership and staff dedicated to working on Latino engagement and health equity issues to ensure consistency of desired outcomes.
• Coordinates with the Office’s Communications team to promote Latino engagement to internal and external audiences.
• In coordination with the Office’s Government Affairs team, participates in government affairs outreach and engagement with State and local elected officials.
• Supports the outreach and engagement efforts of the HopkinsLocal initiative with Latino entrepreneurs.
• Reads and summarizes planning documents, studies and proposals relating to community activities.
• Submits possible stories concerning community efforts and activities to other internal publications.
• Regularly suggests and/or writes stories for publication in internal and external publications concerning Hopkins and community efforts.
• Publishes brochures and other materials in collaboration with GCE at the request of management.
• Promotes local community engagement activities.
• Performs other duties as assigned.

Requirements

• A Bachelor’s Degree in Business in Health Administration, Project Management or related degree is required; a Master’s Degree is preferred.
• Seven years progressively responsible related experience required.
• Spanish language fluency is required (must pass qualified bilingual staff test administered by JH Language Access Services).
• Minimum three years related experience in community engagement.
• Demonstrated experience in stakeholder management.
• Demonstrated experience in event planning and management.
• Demonstrated experience in managing community programs and projects.
• Demonstrated experience working with the participant population, including experience working with uninsured low-income immigrants with limited English proficiency.

Nice-to-haves

• Knowledge of program development, grants management, project management and communications.
• Thorough understanding of community program development, fundraising, project management and communications.
• Knowledge of standard computer applications, including MS Office.
• Exceptional interpersonal skills with the ability to interact effectively with a broad range of people in a variety of organizational situations.
• Demonstrated ability to establish effective, collaborative relationships with all levels of constituents throughout a broad range of interest groups.

Benefits

• Salary range: $73,300 - $128,300 Annually (Commensurate with experience)
• Full Time employee group
• Hybrid work schedule
• Exempt status