Community Sales Manager/Community Sales Manager in Training (CSMT)

Taylor Morrison - Fort Myers, FL

Full-time - Entry Level

Fort Myers, FL

Construction of Buildings

About the position

The Community Sales Manager/Community Sales Manager in Training (CSMT) role at Taylor Morrison is designed for individuals passionate about sales and customer experience in the home buying process. This position offers a structured training program that equips both seasoned professionals and newcomers with the necessary skills and knowledge to excel in community sales. The role emphasizes customer relationship management, sales techniques, and product knowledge, ensuring that all team members can effectively meet customer needs and contribute to the company's success.

Responsibilities

• Participate in training sessions to gain knowledge about homes and communities, finance as a sales tool, and sales purchase agreements.
• Shadow experienced Community Sales Managers to observe best practices and gain practical insights into the sales process.
• Complete assigned reading materials, online courses, and other training activities to enhance sales skills.
• Learn about the features and benefits of homes and communities and articulate product/service value propositions to potential customers.
• Learn various sales techniques, including prospecting, presenting solutions, handling objections, and closing deals.
• Practice effective communication and active listening skills to understand customer requirements and provide tailored solutions.
• Develop negotiation skills to secure favorable outcomes for both the customer and the company.
• Understand the importance of building and maintaining strong relationships with customers and effectively follow up with prospects.
• Utilize customer relationship management (CRM) tools to track interactions and manage accounts.
• Participate in regular performance evaluations and feedback sessions with mentors or supervisors.

Requirements

• Active Real Estate License preferred (where applicable by state)
• Proficiency with Microsoft software applications: Excel, Word, Access, Outlook, PowerPoint, and Internet Explorer
• High level of organizational and documentation skills
• Customer service oriented with a belief that the customer is the number one priority
• Ability to be flexible and prioritize tasks to meet deadlines
• Excellent verbal and written communication skills
• Strong problem-solving skills