Community Sales Manager

Ashton Woods Homes - Smyrna, TN

Full-time - Entry Level

Smyrna, TN

Construction of Buildings

About the position

Ashton Woods is seeking a Community Sales Manager to join its dynamic sales team. This role is pivotal in identifying and qualifying prospects to secure sales, while also initiating, monitoring, and expediting the home buying process to meet established sales goals. The Community Sales Manager will represent Ashton Woods Homes, ensuring that all communications regarding company policies and procedures are clear and professional. Candidates should possess a strong command of Sales PRO concepts and Lead Management Systems, as these will be essential in managing the sales process effectively. The Community Sales Manager will work at designated sales offices and model homes during company hours, delivering effective sales presentations that align with company standards. They will be responsible for learning and communicating product offerings, building processes, financing plans, and the mortgage process to guide customers through their home buying journey. Additionally, they will need to accurately complete sales agreements and addendums, ensuring timely delivery to customers. Utilizing the CRM/lead system, the Community Sales Manager will track homebuyers and provide customer-oriented service throughout the sales process. Achieving sales goals while maintaining a high customer satisfaction rating is crucial. Staying informed about community information, such as schools, shopping, and recreational areas, will also be part of the role, as this knowledge will assist in addressing customer inquiries effectively. The position requires the Community Sales Manager to ensure that all selling materials are well-stocked and consistent with company specifications, as well as to place and maintain on-site signage. They will also be responsible for setting up weekly visits with realtors to generate referral sales and understanding competitive offerings to effectively compare them with Ashton Woods. Preparing accurate reports on competition, sales, and traffic will be necessary to inform management and adjust strategies as needed.

Responsibilities

• Work at sales office and model homes designated company hours as needed.
• Learn and deliver effective sales presentations to prospects consistent with company standards.
• Learn and effectively communicate product offerings, building processes, financing plans, and mortgage process to help guide customers.
• Learn sales agreements and addendums, complete them accurately and deliver in a timely manner to customers.
• Use the CRM/lead system to track homebuyers and service their needs throughout the sales process, with customer-oriented service.
• Achieve sales goals and maintain a high customer satisfaction rating.
• Stay current with community information (i.e., schools, shopping, and recreation areas) and any other information requested by customers.
• Ensure that all selling materials are well stocked and consistent with company specifications.
• Place and maintain on-site signage (i.e., home site signs, inventory signs, open house signs, etc.).
• Setup weekly visits with realtors to generate referral sales.
• Understand what the competition is doing and be able to compare it with Ashton Woods.
• Prepare reports accurately (e.g., competition, sales, and traffic).

Requirements

• High School Diploma or GED Equivalent; college degree preferred in sales or marketing.
• At least 3 years of sales experience.
• Experience with Microsoft Office systems (e.g., Word, Outlook, Excel, PowerPoint).
• Valid driver's license and auto insurance required for business travel by automobile.
• New home sales experience preferred.
• A valid TN real estate license is required. Ashton Woods is willing to assist those without a real estate license obtain one, in part of a reimbursement policy.