Community Sales Manager

Ashton Woods Homes - Franklin, TN

Full-time - Entry Level

Franklin, TN

Construction of Buildings

About the position

Ashton Woods is seeking a Community Sales Manager to join its dynamic sales team. This role is pivotal in identifying and qualifying prospects to secure sales, while also initiating, monitoring, and expediting the home buying process to meet established sales goals. The Community Sales Manager will represent Ashton Woods Homes, ensuring that all communications regarding company policies and procedures are clear and professional. Candidates should possess a strong command of Sales PRO concepts and Lead Management Systems, as these will be essential in managing customer relationships and driving sales success. The Community Sales Manager will work primarily at the sales office and model homes during designated company hours. They will be responsible for delivering effective sales presentations that align with company standards and effectively communicating product offerings, building processes, financing plans, and the mortgage process to guide customers through their home buying journey. This role requires a thorough understanding of sales agreements and addendums, ensuring they are completed accurately and delivered promptly to customers. In addition to sales responsibilities, the Community Sales Manager will utilize the CRM/lead system to track homebuyers and provide exceptional customer service throughout the sales process. Achieving sales goals while maintaining a high customer satisfaction rating is crucial. Staying informed about community information, such as schools, shopping, and recreational areas, is also essential to assist customers effectively. The role includes ensuring that all selling materials are well-stocked and compliant with company specifications, maintaining on-site signage, and setting up weekly visits with realtors to generate referral sales. Understanding the competitive landscape and preparing accurate reports on competition, sales, and traffic will also be part of the responsibilities.

Responsibilities

• Work at sales office and model homes during designated company hours as needed.
• Learn and deliver effective sales presentations to prospects consistent with company standards.
• Communicate product offerings, building processes, financing plans, and mortgage processes to guide customers.
• Complete sales agreements and addendums accurately and deliver them in a timely manner to customers.
• Use the CRM/lead system to track homebuyers and service their needs throughout the sales process.
• Achieve sales goals and maintain a high customer satisfaction rating.
• Stay current with community information (i.e., schools, shopping, and recreation areas) and any other information requested by customers.
• Ensure that all selling materials are well stocked and consistent with company specifications.
• Place and maintain on-site signage (i.e., home site signs, inventory signs, open house signs, etc.).
• Setup weekly visits with realtors to generate referral sales.
• Understand what the competition is doing and be able to compare it with Ashton Woods.
• Prepare reports accurately (e.g., competition, sales, and traffic).

Requirements

• High School Diploma or GED Equivalent; college degree preferred in sales or marketing.
• At least 3 years of sales experience.
• Experience with Microsoft Office systems (e.g., Word, Outlook, Excel, PowerPoint).
• Valid driver's license and auto insurance required for business travel by automobile.
• New home sales experience preferred.
• A valid TN real estate license is required; Ashton Woods is willing to assist those without a real estate license to obtain one, as part of a reimbursement policy.