Community Sales Manager

$18,980 - $18,980/Yr

Taylor Morrison - Denver, CO

Full-time - Entry Level

Denver, CO

Construction of Buildings

About the position

As a Community Sales Manager at Taylor Morrison, you will play a pivotal role in the home buying process, working directly with future homeowners in a state-of-the-art model home. Your primary responsibility will be to create a welcoming environment for potential buyers, guiding them through the journey of purchasing their dream home. This position requires a blend of sales acumen, customer service excellence, and operational management, as you will be responsible for maintaining the model and community as if it were your own retail business. You will greet and register visitors, answer inquiries, and ensure that the model home is always in pristine condition, ready to impress prospective buyers. In this role, you will conduct weekly customer care calls and community team meetings to discuss the status of community projects, address customer concerns, and ensure that all aspects of the model and community are well-maintained. You will also be responsible for managing sales collateral, maintaining signage, and ensuring that the model homes are always presented as if it were opening day. Your ability to follow up with customers and maintain communication throughout the buying process will be crucial in securing commitments from prospects. Additionally, you will develop and implement a lead generation plan to meet and exceed sales goals. This involves being proactive in generating leads through various channels, including existing homeowners, real estate agents, and community outreach. You will need to be knowledgeable about the community, including HOA rules, school systems, and public reports, to effectively sell homes in accordance with these guidelines. Your role will also require you to maintain a positive attitude, demonstrate integrity, and be a problem solver for any issues that arise during the sales process.

Responsibilities

• Manage and maintain the model and community as if it were your personal retail business.
• Open the model at least 15 minutes early and complete the full opening process.
• Conduct weekly customer care calls and community team meetings to review community status and issues.
• Maintain a clean and complete inventory of all sales collateral.
• Ensure flags and exterior signage are clean and look new.
• Keep the interior and exterior of the models in pristine condition.
• Complete the buying experience with every customer until they end the process.
• Get commitments from prospects through contracts or appointments.
• Collaborate effectively with sales partners and other teams.
• Complete follow-up calls with internal customers and prospects.
• Execute clean and precise paperwork and submit all documents timely.
• Maintain knowledge of buyers' mortgage processes and ensure timely communication.
• Stay updated on the Design Studio process and maintain communication with relevant personnel.
• Attend pre-construction meetings when possible.
• Adhere to all company policies and procedures.
• Develop and implement a lead generation plan to meet sales goals.
• Understand blueprints and options offered in the community.
• Maintain a current inventory list and ensure homes are clean and ready for showings.
• Be knowledgeable about community rules and regulations.
• Maintain a professional appearance and a neat vehicle.
• Meet or exceed sales and closing goals every month.
• Register all prospects in MSCRM immediately and shop the competition.

Requirements

• Active Real Estate License (where applicable by state).
• Proficient in all Microsoft Office Applications and possess strong computer skills.
• Highly organized with good documentation skills.
• Customer service oriented with a focus on prioritizing customer needs.
• Ability to be flexible and prioritize tasks to meet deadlines.

Nice-to-haves

• Experience in real estate sales or a related field.
• Familiarity with community development and home construction processes.

Benefits

• Paid Sick Leave per the Colorado Healthy Families & Workplaces Act.