Community Services Case Manager

$80,000 - $90,000/Yr

Study Select

Full-time - Entry Level

10,001+ employees

About the position

The Community Services Case Manager role is a rewarding and impactful position focused on assisting individuals and families in navigating various challenges in their lives. This role involves advocating for clients, developing tailored support plans, and connecting them with necessary resources to improve their circumstances. Community Services Case Managers play a crucial role in empowering clients to achieve their goals and enhance their overall well-being through strong relationships and comprehensive support.

Responsibilities

• Conduct thorough assessments to understand the needs and circumstances of clients.
• Develop individualized support plans that outline goals and necessary services for clients.
• Connect clients with community resources, services, and support networks.
• Advocate for clients' rights and needs within various systems, including healthcare and social services.
• Regularly review and adjust support plans based on clients' progress and changing needs.
• Maintain accurate records of client interactions, assessments, and service referrals.
• Work with other professionals, such as social workers, healthcare providers, and community organizations, to ensure comprehensive support.
• Provide immediate support and intervention during crises to ensure client safety and well-being.
• Engage with the community to raise awareness of available services and support options.
• Participate in ongoing professional development to stay informed about best practices and emerging trends in community services.

Requirements

• Strong communication skills to engage with clients, stakeholders, and service providers.
• Empathy and active listening to understand clients' unique challenges.
• Problem-solving abilities to develop tailored solutions for clients.
• Organizational skills to manage multiple cases simultaneously.
• Familiarity with community resources and services.
• Understanding of relevant legislation and policies for effective advocacy.

Nice-to-haves

• Cultural competence and sensitivity
• Experience with report writing and documentation
• Networking and relationship-building skills
• Flexibility and adaptability
• Ability to work independently and as part of a team
• Understanding of case management principles

Benefits

• Job stability
• Opportunity to make a significant difference in people's lives
• Flexibility in working hours to accommodate client needs